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On 2003-06-16 10:05:21, dss202529 wrote:
"Mine still isnt working and im getting a little bit pissed off. Every time I call them they fob me off saying there is nothing they can do and I have to wait until technical support call me"
The question has to be : What do you expect Customer Services to say?
"Yes sir, If you just hang on for a minute, I'll get my toolkit and pop down to you local GPRS node or HLR or transmitter and fix it for you"
It could be any of those things which is not working.
You'll just have to wait until someone does sort the problem out.
I dont see anybody going out of there way to help thats all, why dont they admit there is a problem. They could say, sorry sir, Ill give technical support a call and find out roughly how long they think it will be.
I would never expect my customers to "just have to wait", what kind of service is that?
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Posted: 2003-06-16 22:16:58
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