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< Esato Forum Index > Sony Ericsson / Sony > Themes, ringtones, screensavers, games, video clips > Full Mophun games! Bookmark topic

Thats what the demos are for, i dont think mophun should be subject to piracy because of their distribution method
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Posted: 2003-08-04 16:05:59
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Ok here is what the message said, cos I saved the SMS I was sent

"The requested page is not available. Please try another link"

How can I when there is only one link on the page? things like this put people off buying, I certainly dont want to keep throwing £4.50 away, how do I know its not gonna happen again?
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Posted: 2003-08-04 16:19:44
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what email address did you use to contact mophun to complain?
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Posted: 2003-08-04 16:26:03
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I used 2 email addresses orders@mophungames.com (I think thats what it is) and not sure what the other was probably something like contact@mophungames.com I didnt get a response from either of them anyway.

[ This Message was edited by: Keve30 on 2003-08-04 15:33 ]
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Posted: 2003-08-04 16:30:47
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Quote:
On 2003-08-04 16:19:44, Keve30 wrote:
Ok here is what the message said, cos I saved the SMS I was sent

"The requested page is not available. Please try another link"

How can I when there is only one link on the page? things like this put people off buying, I certainly dont want to keep throwing £4.50 away, how do I know its not gonna happen again?
If you have registered into Mophungames, you should be able to redownload your game at no cost. The WAP links sent by SMS will expire after a while to difficult piracy, but you can download it again from mophungames.com via WAP. Also, why don't you log from your Windows browser and download your game manually? There are instructions about doing so here:

http://www.mophungames.com/eng/documents/mophun_howto.pdf

Nevertheless, I personally find the mophungames.com support rather disgusting. I know they're the people who get in direct touch with customers: they should be solving problems like the one you had.

Regards...
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Posted: 2003-08-04 16:33:58
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also try posting your problems on the mophun forum if you get no joy.

http://www.mophun.com/forum.php
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Posted: 2003-08-04 16:58:38
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You should already be able to see a post from me on the mophun forum, I was told that mophun and mophungames are not linked with each other, mophun are developers and mophungames is a distributer.

[ This Message was edited by: Keve30 on 2003-08-04 16:04 ]

[ This Message was edited by: Keve30 on 2003-08-04 16:07 ]
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Posted: 2003-08-04 17:03:40
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No, Macki_c. That forum is hosted by Synergenix, and it won't solve his problem.

Mophungames is operated by other company, and has no direct relation with Synergenix, owners and makers of Mophun.

Regards!
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Posted: 2003-08-04 17:05:45
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right.... thats a bit of a bummer

cheers Wild Nomad


does that pdf help at all Keve30?


[ This Message was edited by: macki_c on 2003-08-04 16:07 ]
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Posted: 2003-08-04 17:06:15
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It doesnt realy matter now anyway, cos I bought the game somwhere else, I wont be going back to mophungames again, thats for sure.

Thanks for the help

Kev

Edit:
The PDF didnt do any good, cos the game I bought doesnt show up on my details page, there should be a link to download the game, but no link.

[ This Message was edited by: Keve30 on 2003-08-04 16:18 ]
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Posted: 2003-08-04 17:13:18
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