Sony Ericsson / Sony : General : T39 Battery again,again and again.
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Update:
Just rang Orange, as expected their customer service people knew nothing about the T39 standby problem *sigh*
Anyway, they're sending me a replacement phone and battery, so if they're sorting their T39 stock as you say Steve, then hopefully I'll get a fully working T39...
Just a shame that it's such a hassle to get something like this sorted...after I just upgraded from my previous problem phone, the good old 7110
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Posted: 2002-05-13 15:52:00
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These batteries are strange on the T39. My brother and I both got the T39 last week.
We both charged them together. After a full charge his phone read 250 hours standby and mine gave a reading of 200 hours. Strange. Maybe this is the innacuracies that SE talk about.
However, it is a great phone and I am more than pleased with it.
Hope you guys get your problems sorted out soon.
Pedals
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Posted: 2002-05-13 20:36:00
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Hi CHEMO,
Its been a week since I sent my T39m to Ericsson's (Advanced) service centre in Telford (UK). I'm still waiting for my phone to come back. My brother also ordered the same phone 2 weeks prior to me, he went through the fully charge/discharge cycle 4 times. The battery standby does not go beyond 70/74 hours, and this is the 'actual' time experienced.
Hopefully when I get my phone back things will have been remedied. Since I sent my phone away I have been using my good old trusted NOKIA 7110e, why did I change? because of T39m's LONG 'battery life'!!!
C U L8 R
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Posted: 2002-05-14 01:14:00
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Mine is 01w29 r4a standby at 210 hours
This post was posted from a T39
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Posted: 2002-05-14 03:35:00
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MAKTIGER - "trusted" 7110? How many have u been through then?
Is your bro gonna get his T39 sorted out too? It really is quite annoying, but hopefully this new one I'm getting soon will sort the problem out...
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Posted: 2002-05-14 10:58:00
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Quote:
On 2002-05-13 15:52, Chemo wrote:
Update:
Just rang Orange, as expected their customer service people knew nothing about the T39 standby problem *sigh*
This is SO irritating! I alone have spoken to three different people about this problem, not to mention all the other Orange T39-ers that have been issued replacements. It's just plain silly. WHAT IS IT GOING TO TAKE TO GET THROUGH TO THESE PEOPLE??
Today I tried writing them an e-mail. Fingers crossed
--Matt
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Posted: 2002-05-14 18:17:00
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OK guys, got my replacement T39 through this morning, a 02W13 phone...and the standby issue seems to have been sorted! Don't know what s/w model it is or anything, but on my current battery that reports 36hrs standby on the old phone, this new one reports 136hrs! So after a full charge it should be 200+ hrs...sweet.
Bloody stupid that Orange seem oblivious to all this, but I got there in the end.
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Posted: 2002-05-15 11:25:00
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Nice one Chemo!
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Posted: 2002-05-15 12:58:00
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I finally received my 4th handset from Orange (they did phone to blame the PO 2 days ago).
First charge 256hours standby.
It's a week 13 phone
...
and the mic which was slightly dodgy on the second phone and barely working on the second appears to be fine.
It's just a shame they couldn't sort it sooner.
How come it takes Sony Ericsson UK and Orange UK much longer than many other places to accept the fault?
I see from posts that some people are still being fobbed off. I suggest you ask for a supervisor or hang up and try later - you may get lucky.
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Posted: 2002-05-16 13:59:00
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Yeah it's ridiculous isn't it? I bet if I rang up again they still wouldn't know what I'm going on about...
Oh well, just fully charged my battery and it's showing 212 standby hours - hooray!
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Posted: 2002-05-16 14:22:00
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