Sony Ericsson / Sony : GPRS, WAP, MMS and Email setup : k700i media messaging problem.
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Well after having been told that MMS had been activated on my account I still can't send MMS messages!
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Posted: 2004-10-24 20:34:22
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On 2004-10-24 20:34:22, scotsboyuk wrote:
Well after having been told that MMS had been activated on my account I still can't send MMS messages!
What error message do you get? Can you recieve okay?
Try a soft reset (remove battery from the back of the phone whilst the phone is still on, leave out for 30 seconds, pop it back in), it's safe don't worry.
If that doesn't work, try leaving the phone off overnight. Sometimes if your stuck in a session at O2's SGSN it will deny any more things happening through that mms gateway; leaving off overnight can sometimes let this clear.
I can't really advice any better unless I know what message your getting.
[ This Message was edited by: shuurajou on 2004-10-25 04:04 ]
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Posted: 2004-10-25 05:02:36
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@shuurajou
The MMS just doesn't send and I can't receive any either. When someone sends me a MMS I get a message saying I have one, but that I need to go online to receive it, but when I do I can't download it.
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Posted: 2004-10-25 05:24:09
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On 2004-10-25 05:24:09, scotsboyuk wrote:
@shuurajou
The MMS just doesn't send and I can't receive any either. When someone sends me a MMS I get a message saying I have one, but that I need to go online to receive it, but when I do I can't download it.
If your phone is still telling you to go online to recieve it (as in go to
http://www.o2.co.uk/mms use x login x password etc), then this has to be a problem at O2's end, as it is not your handset that is generating these text messages, it is O2's MMSC server.
If they tell you that your account is correctly provisioned with MMS, then they need to make sure that you are also showing on O2's HLR, but they probably have no idea what they're doing, so try and talk to their data support or technical support, NOT their helpdesk.
If you aren't showing on O2's HLR then you won't be able to send or recieve, as the HLR stores your permissions of what you can and cannot do.
[ This Message was edited by: shuurajou on 2004-10-27 23:14 ]
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Posted: 2004-10-28 00:11:54
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@shuurajou
Smashing!
I'll give them a ring and hopefully get the problem solved.
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Posted: 2004-10-28 14:13:46
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On 2004-10-28 14:13:46, scotsboyuk wrote:
@shuurajou
Smashing!
I'll give them a ring and hopefully get the problem solved.
Let me know how you get along.
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Posted: 2004-10-28 15:26:40
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I can now send picture and video messages from my S700, but I haven't tried my K700 yet; hopefully it should work too.
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Posted: 2004-10-29 23:21:33
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had this too, called o2 and they said everything was enabled. they sent new sim card etc but still no joy. until they reset the APN settings at their end-now it works fine, hope this helps.
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Posted: 2004-11-06 11:44:14
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