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Well i am going to swap on the 20th i imagine its just firmware but it may be hardware so i'm playing safe. Since some non branded handsets do it i would not level the blame just at those handsets. If its just firmware then alot of phones could be the same so i would suggest asking the people you bought it off to make sure. :-)
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Posted: 2005-06-08 18:39:31
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On 2005-06-08 18:23:52, ARTY wrote:
I've had an animated wallpaper and animated screen saver and nada problemo! I know what your saying about getting a newer model but I dont have any creaking or anything and if you return it you might get a creaky phone.
when was your made?
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Posted: 2005-06-08 18:43:27
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Richard, I also work in o2 retail and I believe your not supposed to be breaching company information out like that especially when its only affecting a 1% of stock and worrying people.
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Posted: 2005-06-08 19:40:35
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Can anyoen tell me if they come with ear phones as mine doesnt appear to have........
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Posted: 2005-06-08 19:54:24
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I had a look on the battery and it says 05 W17. cant find anywhere else with the info. Is that where it's meant to be?
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Posted: 2005-06-08 20:06:45
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On 2005-06-08 19:40:35, N3uR0 wrote:
Richard, I also work in o2 retail and I believe your not supposed to be breaching company information out like that especially when its only affecting a 1% of stock and worrying people.
I work for o2 (online division) as well, and it is not 1% of stock.. (god, why do head office or official memo's always play down the problem!). The % is certainly higher than that.
And, who gives a rats arse about breaching company information, it is in the public interest to know of problems with handsets that they are paying money for.
I had 74 phone calls today regarding problems with screen hanging and handsets that restart themselves.. And that is just me, 1 Customer Service Op.
Every customer has the right to be worried if they have bought this phone - there is something up with the firmware, and they have been sold a faulty product that o2 should have found it during the testing process (if they decided to have bothered!).
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Posted: 2005-06-08 20:18:26
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On 2005-06-08 20:06:45, ARTY wrote:
I had a look on the battery and it says 05 W17. cant find anywhere else with the info. Is that where it's meant to be?
thats it - mine is 05 W19
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Posted: 2005-06-08 20:18:57
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Oh just looked on the actual phone it says 05 w19 and made in china. Its quite weird i've had no problems whatsoever. But i'm tempted to bring it back now 'just in case'
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Posted: 2005-06-08 20:29:15
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Hi N3uro but with all due to respect you need to get off your compnay high horse and realise that our company is here to serve its customers and treat them and inform them the best way possible so that they may make decisions. The last thing the company needs is an o2 mascot spilling the gospel that is your version of the terms and conditions of employment. I was not trying to worry anyone, juts inform them of news that they are entitled to know and would find out anyway sooner or later with or without my help.
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Posted: 2005-06-08 20:46:54
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o2 saying handset on the 20th, but does that mean shipping on the 20th or there getting the stock in on the 20th so you wont receive your mobile for a few day after
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Posted: 2005-06-08 21:03:27
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