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Phantasm4489 Posts: 128

yep I fixed my phone by taking it apart and re-attaching the cable between the camera and the main board. Is now working 100% again.

Theres no way that SE can fix this with a firmware update because its a hardware manufacturing defect.

If you dont feel up to dismantling your phone i'd take it to an SE service centre or back to where you bought it from for a replacement.

If you do feel confident in taking it apart then www.se-nse.com has a very good guide to the job in the hardware section of their forum
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Posted: 2005-07-24 00:15:20
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victorh017 Posts: 379

That happened to me when I got my brand-new phone and I took it out of the box. (And after charging it overnight). I called the SE 800 number and they told me to do a master reset.... that didn't work. Also I went to the SE website and updated the firmware to the latest version. That didn't help either. Unfortunately it's a hardware problem that apparently has to do with some sensor on the lens cover. So don't master-reset it, you will lose a lot of stuff (including the demo tour video) and that's not gonna get the camera to work.
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Posted: 2005-07-24 00:51:24
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baby-face Posts: 30

i also have Firmware R1A044 and my camera also doesn't work, at the stiore they said i should try to update on the official SE site, but that doesn't work for me, it gives an unknow error so my phone probably has to go to a service point and i will get an temporary other phone for 2/3 weeks:(...
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Posted: 2005-07-24 14:21:54
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Webasto Posts: 4

Quote:
On 2005-07-24 00:15:20, Phantasm4489 wrote:
yep I fixed my phone by taking it apart and re-attaching the cable between the camera and the main board. Is now working 100% again.

Theres no way that SE can fix this with a firmware update because its a hardware manufacturing defect.

If you dont feel up to dismantling your phone i'd take it to an SE service centre or back to where you bought it from for a replacement.

If you do feel confident in taking it apart then http://www.se-nse.com has a very good guide to the job in the hardware section of their forum


I'm looking forward to open my K750 later today.
Do You think I only need to open the backcover?
What connector was the problem, as I think I can see 2 connectors on the nice pictures on se-nse.com?
What tool did You use to open it ?
Did it make any scratches what so ever to open it?
...even on the inside? (Warranty considerations..hehe)

BTW.. If I slide the lenscover rapidly twice I can get a brief look at the camera screen in a bordeaux colour with a "101" in the bottom left corner when holding the phone vertikal, does that give any clues?


I'm the unlucky-type-o-guy that are shure that for some unknown reason will have to wait 3 months if I send my K750 for repair.
That's the reason I wanna fix it by the kitchentable.



_________________
Currently K750 + S700i.
Earlier models: T310,R380s@e,T18s,SH688,SH888,GH337,MC16,T610,T630.

[ This Message was edited by: Webasto on 2005-07-24 17:32 ]

[ This Message was edited by: Webasto on 2005-07-24 17:34 ]
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Posted: 2005-07-24 18:27:22
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Webasto Posts: 4

Damn!!

I just did the job.

Not that difficult, however I had to fully strip the phone to get to the last camera plug.

And now my K750 works just fine on the camera.

Thanks a lot for the trick.
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Posted: 2005-07-24 22:38:59
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Phantasm4489 Posts: 128

Glad to hear you got your phone working again.
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Posted: 2005-07-25 00:35:42
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SpiderX1016 Posts: 65

I opened it and made sure the camera cable is on tight and it still doesnt work
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Posted: 2006-04-24 03:58:53
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Sammy_boy Posts: > 500

@spider - Could be a problem with the switch on the back of the phone which activates the camera when you slide the lens cover back.
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Posted: 2006-04-24 07:59:02
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bl3ach Posts: 248

Quote:
On 2005-06-15 13:41:45, thunder_emperor wrote:
Hi,

This is exactly what happened to me today. Its exactly as you described. I took it to the service centre, but when the person there opened the camera cover it started working again. I dunno what happened . Anyway its ok now. Any clue as to what was goin on??


haha Maybe SE is magic when then open the lence cover it works!!!
or maybe they no what is going on but dont want to tell u, and then they just say its ok go home!
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Posted: 2006-04-24 08:17:32
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only me Posts: 79

I had this problem and it was caused by the connector on the back of the camera coming loose, to fix it you have to take off the front of the phone and the screen, the connector is directly under the screen. It can come loose if the phone takes a knock or is dropped.
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Posted: 2006-04-24 08:56:20
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