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Hi nfj9,
As of now
are not recalling the phone, but some retailers have decided not to sell the phone until the software errors are fixed in an update.
Thanks
Luke
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Posted: 2009-12-02 19:05:33
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I send today email to SE tech Support with question about new FW for black Sato and posted them list of bugs in case they didn't noticed bugs. The reply was fast, about half an hour:
Dear Sir,
Answering for your question, we recommend that You should wait for new FW which will be available for two weeks.
David Polai
Sony Ericsson Contact Center
OK I will wait
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Posted: 2009-12-02 20:58:32
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I got this email from Sony Ericsson today after i complained to them ....
Dear Mr XXXXX,
Thank you for contacting the Sony Ericsson support centre.We are only able to confirm that the issue has been raised with Vodafone and has been given a high priority status within Sony Ericsson.
We hope to have software updates avaiable in approximately 2 weeks which should resolve the issues you are experiencing.
Sony Ericsson will not replace the handset you currently have. If you wish to exchange the handset please contact your point of sale for an exchange.
We apologise for any incovnenience caused.
Kind Regards,
XXXXX XXXXXXXXXXX
Sony Ericsson UK Customer Services
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Posted: 2009-12-02 22:04:19
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2 weeks seems to be a common thing guys, we can wait I suppose
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Posted: 2009-12-02 22:16:01
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I would rather wait 2 weeks and get a proper FW update than take a ''just got speed'' one
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Posted: 2009-12-03 08:41:22
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This is the answer I got from SE
####################################
Thank you for contacting the Sony Ericsson support centre.
T-mobile stopped selling the Satio for a short time while they developed an update to amend the faults in their first software release.
This, we believe, has only affected T-mobile customers.
If you are a T-mobile customer, you may want to run the Update Service in order to keep up to date
######################################
So it effects branded handset of Vodafone and TMobile?
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Posted: 2009-12-03 09:37:07
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On 2009-12-02 18:19:53, lukechris wrote:
Vodafone said to me today that there won't be an update for them till January. In the North of England that's what we call SHIT
you mean SHITE don't you?
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Posted: 2009-12-03 11:49:16
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On 2009-12-03 09:37:07, cableguy wrote:
T-mobile stopped selling the Satio for a short time while they developed an update to amend the faults in their first software release.
That is made to sound like a fault by T-Mobile. Sony Ericsson would have built the software for T-Mobile!
My guess is that SE weren't (aren't) really clued up on doing custom builds on Series 60, which might be why they've made such a mess of the standby screen options (namely anything but the SE standby screen not working).
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Posted: 2009-12-03 12:26:40
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I bet they are so red faced its happened again when they promised things would be better. You would think the time it took for them to release the bloody phone they would have got things right
Come on SE
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Posted: 2009-12-03 13:51:00
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what bonovox said .... as soon as I can I'm off to HTC - this is ridiculous
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Posted: 2009-12-03 14:28:46
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