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Hi guys... pls read my thread
http://www.esato.com/board/viewtopic.php?topic=102746
Heres the original post
"I am a very old Hutch GPRS subsciber (since May '03). Recently Hutch sent me a text informing me about the new pay per use tariff. The text required a confirmation from the customer's part. I did not confirm to it. A certain lady from Hutch also gave me a call and told me if I wanted to continue with GPRS, then I needed to confirm it. Still I did not. On 1st September I noticed my phone was still recieving GPRS signal. I continued using the same and simuntaneously kept a tab on my credit. I did also send a few MMS msgs. There were no deductions on my credit by data usage or by sending MMS msgs. Apparently I thought the new plan was postponed. (Since my GPRS was also very much active). In the afternoon I noted that a sudden, abrubt and substantial deduction of Rs. 81 was made. This was unexplained. After having a nightmarish session with the hutch cc person(Name: Nitin) and availing no result I disconnected the line and again checked my balance. I noted another unexplained deduction of Rs.7. (Note that I was fuming at this point). I immidiatley stopped sending multimedia msgs and used WAP over GPRS sparingly. The next morning I woke up only to discover a deduction Rs.420/- been made on my a/c! (Note I was fuming AND banging my head against the wall now). The cust. care guy now told me that I had sent about 170 mms msgs the previous day! Now I had enough! This was way to ridiculous! It was virtually imossible for me to have sent 170 mms msgs.When I asked him when are deductions supposed to take place, he said immidiatley.
Now the question is why weren't the deductions for my "170 msgs" taken place simuntaneously?!
And, why did hutch bother to send that text when it wanted to carry out its free will of switching the customer to the new tariff anyway(and in turn making him believe that he still is using the old tariff)
This is not the first bitter experience with Hutch that I've had. Hutch has proved time and again that how painfull it can be for the customer. My household has a total of 4 connections and I'm seriously considering the prospect of switching over to Airtel.
It is surprising to note that a MNC akin hutch can make mistakes unlimited and put the customer through mental agony and financial disturbances.
My no. 98303xxxxx
Name: Ayush Sehgal "
Any comments ?
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Posted: 2005-09-03 16:49:36
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@a have you got a response from them yet?
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Posted: 2005-09-03 17:04:00
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i barely sent the msg madhav !
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Posted: 2005-09-03 17:10:09
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That is sad Ayush. But the truth is they deduct mms charges late and not simultaneously. Better join atel. They are better in Gujarat.
This message was posted from a WAP device
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Posted: 2005-09-03 17:52:25
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i'm a hutch paying user...
@ ayush.. u sure u didn't send 170 messages? i find it possible...
Each of the messages u sent were like being sent to 15-20 people at a time... It's highly possible..
Anyway who's vipul nakashe? and why do i get his mmses??
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Posted: 2005-09-03 17:56:09
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lol. he's a friend of mine. so hutch means 3per person not mms?! @pra i've a huge credit left. what to do with it?
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Posted: 2005-09-03 18:13:00
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@ay use it till you use it up and then change over he you want. And msgs are charged per recipient you send to.
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Posted: 2005-09-03 18:29:59
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Hi Hass> Myself in Poonahhhh since yest. Hope I had you number *show off*. Bus full of Blokiaz.. Am not sure, but Le Mer.dian has a paid hotspot. In Bombay I once used Bosses lappy at CCD Marine Lines.. LOOONG BACK. While he was at his flirting self & picked the tab too. JWM, A few Taj properties and Oberoi in Bombay have paid connectivity. @Ayush... am faring ok. Thanx .. Nope.. atleast in my case Orange is deducting as and when. NOT AT EVERY 10kb... STILL, I dont intend to switch fully. Number in old circulation, plus I did a recharge last fortnight. (3300 suits only the 10% tax is deducted). You'd rather not reply all to pict msgs. and keep tab of browsing. I'd rather take BSNL for internet etc. than play ball into Bharti Televentures.. have to choose bet. lesser evil. At present I cann't manage 3 numbers so sticking with an Orange Pre Pay and another Contract.. Cann't terminate as My number (contract) and Stand by num (folks, cuz use it) ave been too widely circulated...
This message was posted from a P910
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Posted: 2005-09-03 18:35:49
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even i had recharged with that value. so i'm stuck.
@sailaab has hutch deducted 49rs also?
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Posted: 2005-09-03 18:39:21
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Quote:
On 2005-09-03 09:46:48, vineet_d wrote:
WhizKidd Reloaded
awesome
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Posted: 2005-09-03 18:44:06
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