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On 2005-04-28 12:21:41, brix25 wrote:
I can't believe you guys are having problems with GPRS... The networks should be held to account for promising services which they clearly can't deliver.
That's just my two cents from a sunny Cape Town.
This message was posted from a K700i
And you have my 'amen' to that, buddy. I read GloMobile the riot act this week and told them in plain terms that I would drop their line, contract or not, if by the 1st of May this issue has not been resolved. 3 weeks of downtime on internet access is simply unacceptable in this day and age.
I intend to also go beyond that, but I'm not telling
@oto & brym: Thanks, I am much better now.
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Posted: 2005-04-28 12:44:00
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@Brix, GSM coys are kings and their word is power. Its like the licence fees also included the souls of their clients within the geographical entity known as nigeria. How can u fanthom the indiscriminate deductions of credit from some subscribers on the globalcom network without any corresponding service. Or is it the addition of credit without validity period to others. It can be really bad some days. And trust the average nigerian with his religious smoke screen suffering and smiling.
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Posted: 2005-04-28 12:53:55
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@oto: Well, Glo is about to see how powerful one subscriber can be if he chooses to fight back. They've got it coming!
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Posted: 2005-04-28 13:34:00
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Otox: Don't think your networks have invested enough money in CRM...if their system was good credit would not be deducted without your knowledge.
This message was posted from a K700i
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Posted: 2005-04-28 13:39:15
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Wishing AYA quick ""recover""
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Posted: 2005-04-28 19:43:45
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AYA, so what are you going to do to Glo? Are you going to stop using them and move to MTEL?
You think you have sent a strong message to Glo, but it's possible that all you've done is spoil the day for one unfortunate customer service officer. That's the way 'faceless corporations' work!
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Posted: 2005-04-29 01:54:17
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@seun: I reviewed my plans yester-night. Dumping them would really spoil the show. Oh no, I'll keep the line and run a jolly good show. I'm not telling beyond that, but expect me to let you know soon that Mike Adenuga got in touch with me!! And I'm not kidding about that.
Don't worry; i wasn't rude to the customer care guys. Just expressed my grievances - which is part of what they are there for anyway.
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Posted: 2005-04-29 13:01:00
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We can organize and have 10 people calling them at 8am every morning and 5 minutes before their closing time to complain about the same issue:P
Imagine that. 8am every day, "My name is Yomi Adegboye and I want to complain that GPRS is not available in my area ..." "My name is Yomi ...."
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Posted: 2005-04-29 22:07:24
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i aint having problems with my gprs, but i'm havin poblems with the mms, they say its free but i havent been able to put one through since. i've got credit, validity, configuration etc.
chelski rules
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Posted: 2005-04-30 16:54:17
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@2tek: Welcome to Glo GPRS world of unreliability. Most people on Glo I know have not been able to send a single MMS in the last 4 weeks - even where there is GPRS coverage.
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Posted: 2005-04-30 20:58:00
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