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freeloader Posts: 96

hi all,Ive had a great share of trouble to succeed this online update,I only came so far to download the seus_setup115.exe file which did install only but no wizard did follow and either was I redirected nowhere.All that with no firewalls and running on Java environment too.
what could possibly be the problem,why isnt it deploying,what am I doing wrong? Any hints from anyone?

ps.I have winxp sp2 and a dss-25 properly connected too.
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Posted: 2004-09-20 08:27:38
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jawbreaka Posts: 1

Hi all,

I'm sure this matter has already been raised somewhere however i'll explain my situation.

I have a Vodafone branded K700i. I used the hotswap trick where you place a SE branded K700 on the DSS-25, start the update service, then, once the service has accepted the handset, remove SE model and replace with Vodafone model.

This seems to work fine. The installation begins and progresses till about 50%... then jumps to 67% and fails on 68-69% reporting the following error.

"error in communication with the device"

I have tried this procedure on 4 machines now. With different configurations on each. I.e. SP1/SP2, diff versions of JAVA. I have even swapped sim cards from Voda to Optus & Telstra. Neither of these methods will allow me to successfully complete the update.

My guess is that the installation procedure gets to a point where it is trying to update a Voda protected file and fails.

If anybody has experienced the same problem, or has any helpfull advice. I would really appreciate it.

Cheers!!!


Age
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Posted: 2004-09-20 08:44:29
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tors Posts: 43

I can report having a similar problem, unbranded k700.
installation goes up to 60+% and then jumps to 92%...
Then "Error communicating with device", "Remove battery and restart...."
The phone seems flashed though but my languages are gone. Only "Automatic" and "English" left.

I have found some clues in the log file in the installation directory of SEUS, my path C:\Program\Sony Ericsson\Update Service\log\mySEUSlog.log

This is the part when the installation is up to 60~70% and decides to jump to 92%

17.22.29:961 44 Result All ok (by) homeflash.msconnector.l
17.28.13:575 46 Result All ok (by) homeflash.msconnector.l
17.28.29:198 47 Exception Could not send shutdown request to flash loader homeflash.msconnector.a: Failed to get Ack for package command 20 !!!
at homeflash.msconnector.vb.a(Unknown Source)
at homeflash.msconnector.vb.b(Unknown Source)
at homeflash.msconnector.m.a(Unknown Source)
at homeflash.msconnector.m.a(Unknown Source)
at homeflash.msconnector.ic.b(Unknown Source)
at homeflash.msconnector.ib.c(Unknown Source)
at homeflash.msconnector.jb.a(Unknown Source)
at homeflash.gc.e(Unknown Source)
at homeflash.me.c(Unknown Source)
at homeflash.me.run(Unknown Source)
(by) homeflash.msconnector.xb
17.28.29:698 49 Result All ok (by) homeflash.msconnector.fb
17.28.29:749 52 Result All ok (by) homeflash.msconnector.ab
17.28.30:259 55 Result All ok (by) homeflash.msconnector.y
17.28.30:379 59 Result All ok (by) homeflash.msconnector.bb
17.28.30:510 63 Result All ok (by) homeflash.msconnector.v
17.28.30:510 65 Result All ok (by) homeflash.msconnector.s
17.28.30:560 68 Result All ok (by) homeflash.msconnector.bb
17.28.31:060 70 Result All ok (by) homeflash.msconnector.fb
17.28.32:082 74 Result All ok (by) homeflash.msconnector.y
17.28.50:228 76 Result All ok (by) homeflash.msconnector.l
17.29.10:507 77 Info Exception while reading package from ME, ignoring (by) homeflash.msconnector.sb
17.29.12:210 78 Info ###### Script stopped, HL1_pg_K700CDA102298/34CID29RED_f_040827_1203_2
(by) homeflash.msconnector.ic
****************************************************************
* Application closed: 2004-09-16, 17:29:27. *
* *
* Application version: 1.26. *
* Install package version: 1.15. *
* Upgrade package version: 1.00. *
****************************************************************


Have a nice day!

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Posted: 2004-09-20 09:00:59
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j4sp33d Posts: 70

to anyone who has successfully updated their K700i to R2L using the online update service, do your phones work perfectly after the upgrade? mine did not encounter any error but i'm experiencing serious problems with regards to memory issues. i can no longer save any multimedia content (pics, movies, mp3, etc) on my phone even if i still have all 42MB free! my phone doesn't accept any more files via BT or IR. also the tennis game stops at the loading screen (bouncing ball). i also made 2 video clips which i cannot delete even after i do a master reset. that online update service ruined my phone. i brought my phone to a local service center and they don't know what to do. better check your phones after the upgrade. hope this doesn't happen to anyone who used this online update service. btw anyone out there who experienced something similar i would like to know what you did to fix your K700i.
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Posted: 2004-09-20 10:17:10
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mwarner Posts: > 500

@freeloader

That confused me for a while! After installing seus_setup115.exe go back to http://www.sonyericsson.com/updateservice/K700/frameset.htm and you should find that you can now perform a firmware upgrade.

It's just a pitty that it doesn't work on my O2 branded K700 .

Mike
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Posted: 2004-09-20 13:32:29
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freeloader Posts: 96

mwarner,thanx for the tip,but already tried that several times it always checks the client application installation and then starts downloading the same file again,so I guess there must be some other possible cause,Im comfused and at the end after reading several posts about problems occured after that update,maybe its better to pass on this offer,if you could say that.
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Posted: 2004-09-20 14:07:21
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caff Posts: > 500

Quote:
On 2004-09-20 01:12:57, mers wrote:
@caff

Yeah, just install the drivers and go to the update site. The instructions should take you from there. Taking out the SIM card is a good idea, too. If it doesn't work without it, put it back in. I think it works either way, but it's less risky with the SIM card removed.


Thanks ! But do I need to install any software that comes with K700i CD in order for my K700i to work with DSS-25??
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Posted: 2004-09-20 14:08:53
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Lembo Posts: > 500

Quote:
On 2004-09-20 10:17:10, j4sp33d wrote:
also the tennis game stops at the loading screen (bouncing ball).

This has happened to me after a firmware update. But not online.
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Posted: 2004-09-20 14:09:21
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pwain Posts: 14

If I update the phone will I still be able to switch mine phone in the Dutch language?


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Posted: 2004-09-20 15:22:03
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Steam Posts: 78

Quote:
On 2004-09-20 10:17:10, j4sp33d wrote:
i also made 2 video clips which i cannot delete even after i do a master reset.


I have 2 mp3 files that I can't delete. It says "Can't be deleted, protected file"

But can't see any other problems, yet..
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Posted: 2004-09-20 19:36:54
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