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rjs Posts: 18

Maybe someone can advise me.

I am with O2 online on their lowest tariff (Online 50). My average spend is about £21 a month.

I wanted to upgrade to the k750i as they are offering it for free on the £19 a month tariff to new customers on their website.

I was put through to retentions and after initially saying it would be £80, they still want me to pay £30 for the handset. They just would not budge.

What am I doing wrong?! They have seen I am a low user so won't treat me as well as a new customer.

Any suggestions as to how I can get the upgrade to K750i for free or won't they do this?
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Posted: 2006-03-06 15:28:26
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baconnugget Posts: 429

o2 have started charging for there handsets, before upgrading was automatically free but it seem most people are having to pay something for the handset, inless you are regarded as a high spender, still receiving a £15pm you cannot complaining paying £50 for a handset.
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Posted: 2006-03-14 14:51:11
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jcwhite_uk Posts: > 500

I have just been offered on upgrade a XDA Exec for £219.99 and they are offering to take £10 off my bill every month as well making my bill £9 a month. I personally think that is a good deal. The best way of getting a better upgrade is to ask for your PAC code and tell them you want to go to another network.
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Posted: 2006-03-14 15:34:51
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chiefwiggum Posts: 37

well its been nearly 12 months since most of us got the 15 - 20 quid deals on O2 so time for an upgrade Has anyone managed to get any good upgrade deals on these bargain tarriffs? I am led to believe they wont offer you the latest phones as upgrade on this contract.
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Posted: 2006-04-20 21:23:15
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p900 lover Posts: > 500

Im on o2 250 (£35 pm) from the carphonewearhouse and last month i upgraded to the nokia 8800 for £9.99 with 3 months double minues and text. At first they wanted £130 for the phone but i said can i have my PAC code i want to move network and then he said hold on ......"we can offer you the phone for £9.99" got it delivered to my house the next morning
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Posted: 2006-04-20 23:14:57
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chiefwiggum Posts: 37

the deal that this thread talks about is via O2 directly. I don't think O2 offer the Nokia 8800 directly
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Posted: 2006-04-22 18:27:00
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SE-Naz Posts: > 500

They do... I have purchased nokia 8800 with an online deal.... and with a lot of haggling got it for FREE 2

Cheers
ENJOY
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Posted: 2006-04-22 18:30:36
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ASM Posts: 98

O2 wont budge!

They've offered me 500 mins (anytime any network) and 200 texts for £20 a month with a free W810i but I don't know how to make them provide me with more

The T-Mobile Flext 35 still looks more promising..

Are there any other methods of getting a better deal?

Edit: They've offered me 750xnet minutes and 350 texts for £20 a month with a free W810i or if I phone back on the 15th of May I could get me a Nokia N80 or N91 for free also

[ This Message was edited by: ASM on 2006-04-29 11:37 ]
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Posted: 2006-04-29 12:03:56
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kk.226 Posts: > 500

Quick question I'm on an online contract, I pay £25 a month and aparantly I have no set term contract. I only got the sim, no phone however if after 12 months I call up and say I want my pac code you think they'll offer me a free phone? I don't mind how much i'm paying and the minutes I get (1000 x-net, and 1000 texts) I'd just like a p990i towards the end of the year/start of next year
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Posted: 2006-04-29 14:48:54
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p900 lover Posts: > 500

i dont think they will, becuase u have no set minimum contract time you could just leave after you get ur phone. they dont offer any upgrades on the sim-only offers as far as i know
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Posted: 2006-04-29 15:25:13
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