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fire...
significant improvements sent to me by mfb are:
shutter delay problem with camera and crackling sound with hbh-30 fixed.
clock font changed.
picture size indicator in camera mode (uppder left corner: S or L)
speed of phone is faster including wap.
listening volume is louder.
for more complete details, u can also click the search up there... yup, on your upper right.. click and put t610 upgrade or the likes
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Posted: 2003-07-11 10:55:53
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i love smartnet!!!
so how's that?
huh! buti na lang pwede makapag edit lol
[ This Message was edited by: indreigh on 2003-07-11 12:40 ]
[ This Message was edited by: indreigh on 2003-07-11 12:43 ]
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Posted: 2003-07-11 12:59:15
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@indreigh
ayan better para walang samaan ng loob....
[ This Message was edited by: crowing on 2003-07-12 02:36 ]
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Posted: 2003-07-11 13:09:52
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crowing
ay sorry po i thought connected cla i'll edit it na lang...
tnx!!!
[ This Message was edited by: indreigh on 2003-07-11 12:41 ]
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Posted: 2003-07-11 13:39:28
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It is unfortunate that I am on the recieving end of a routine service gone sour. I went to Smartnet this morining to have my T610 Lcd screen cleaned. It was previously opened in SESS due to the replacement of uneven keypad lights. However, since I didnt give ample time for the SESS technician to do his job... dust was not removed. Since Smartnet is known to be "Mr. Clean" in lcd dusts, I decided to try them out for the clean up. After almost an hour, the phone is returned to me. I didnt even bother inspecting since the "Trust" was there. My antenna cover had small dents at the edge, signs it was forcibly pryed open by a novice. The side casing also had the same dents. To top it off, the antenna cover was loose . My brand new T610.... argh!!! I immediately went to SESS for help since I know Smartnet didnt have those parts that were damaged.
Lucky for me, SESS agreed to be the Fall Guy for today. Smartnet denied having damaged my T610. As I have checked with other esato posters, this is not the first time routinary mechanical jobs were mishandled. As of this time, I have not been contacted by Smartnet CS regarding this matter.
[ This Message was edited by: MFB on 2003-07-12 01:46 ]
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Posted: 2003-07-11 13:40:10
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@619, thanks brother.
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Posted: 2003-07-12 02:56:20
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The company will neither deny nor confirm to what happened to MFB's case. Rest assured, we will conduct an investigation on the matter and hopefully resolce this issue on the soonest possible time.
We appreciate feedbacks, ideas, and complains that are brought to us directly so that matters are given the utmost priority and action.
We thank you for continued unwavering support for the services we render.
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Posted: 2003-07-12 07:41:52
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@nephilim , available casing ng R310 & keypads . sa sm-city-cyberzone . sonyericsson shop . try to drop by doon .
regards to all .
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Posted: 2003-07-12 08:45:21
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@smartnet, many thanks! upgrade was done in 15 minutes.
@gilbert, thanks pare
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Posted: 2003-07-12 13:31:00
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I have personally experienced the same case with smartnet some months back. I had my phone upgraded, at the same time, asked them to look at the phone's joystick problem and some cleaning. When I got my phone back, I didn't bother checking for external problems as I was confident they'd never pull as fast one on me. I noticed a crack by the IR window a few minutes after I left their office, and went back to complain about it but they denied that they caused it since they don't check for defects when they accept the phones for service and implied that they're not sure whose fault is it - the customer's or theirs.
Well, with cases like this happening more than once. I suggest that they start doing a complete check coz something's really amiss here.
I still have no complaints about the way they receive their customers, but this is something else.
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[ This Message was edited by: GOwin on 2003-07-13 05:28 ]
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Posted: 2003-07-13 03:22:03
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