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On 2007-07-11 22:22:33, fatreg wrote:
orange do do DMR...
if you have 3 of the same phone with the same fault they will offer you 3 diff phones....
it's how i got an N70 from my 6680
how comes i havent been offered that then?
fetreg what about asking for a spv m700 or the m3100 i know its not a se but they are the only 2 that seem to have a little appeal to me, there really aint anything else there m600 is still there but no p990's so me asking to get a brand new one of them is prob very slim aint it?
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Posted: 2007-07-11 22:30:00
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if they have all been the same fault, tell them you have lost faith in the P990 and want a different phone..
or be blunt and say someone has told me I can get a DMR what's one of them!?
they phone will have the same specs as the P990i, So I guess M3100 will be on they offer you!
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Posted: 2007-07-11 22:36:33
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receieved n95 this morning looked brand spanking new, the screen is alot better on this one and no buzzing
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Posted: 2007-07-12 12:59:03
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Orange are a CRAP company! There, I feel a bit better.
Doug
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Posted: 2007-07-12 22:12:50
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Fetreg
just finished my letter to Orange do you think i should send it here to?
Orange
Orange Executive Office
Senhouse Road
Lingfield Way
Darlington
County Durham DL1 4YG
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Posted: 2007-07-13 16:40:14
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Thats really bad make sure you gt that letter out asap and let us know what goes from there
do orange charge for customer services?
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Posted: 2007-07-16 00:26:01
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nah..
don't send it there...
send it to the London address...
Lingfield way is call centre!
woohooo..
called orange and had all my data charges refunded!
ahhhh....
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Posted: 2007-07-16 19:50:12
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Ok just had a phone call from Debbie at the executive office.
Well had a missed call from them and i was left a message with her direct number.
She said that she was really sorry for all the problems that i had had with the replacements that i had recieved and that she didnt realise that the handsets were being sent out in such a state and she could offer me another p990 but it would come reconditioned again and seems it looked like they were all coming out in the same condition it prob wouldnt help any. She then asked if the handset i using now using working ok, i told her that it seemed to be working ok at the moment and she told me that if i had anymore problems with this handset to ring her direct and she would replace it with something completely different.
She then said she would give me 2 months line rental free to say sorry.
thats it Oranges quick way out i suppose nothing will be done will it. It will be the same old Orange of late looking after their PAYG customers more than the contract ones that surly spend the more money (did comment on this in my letter).
Thanks for the help fetreg, i sent the letter to the london address the exect office and the st james court address just to see if anything happens with the rubbish service but i guess it wont lol.
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Posted: 2007-07-25 14:05:18
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it's been almost 2 weeks and ive not heard nothing from 0range about there tariffs nor a quick grab me away from 02 lol
has there email system gone to pot haha
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Posted: 2007-07-25 16:05:20
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On 2007-07-25 16:05:20, miss uk wrote:
it's been almost 2 weeks and ive not heard nothing from 0range about there tariffs nor a quick grab me away from 02 lol
has there email system gone to pot haha
Normally i find Orange only reply with an email saying sorry to hear about your problem please ring 150 or 450 on pay as you go and customer services will be more than happy to help you, but dont forget this is Orange and no one there wants to help and its just like their on hold message "your call is inportant to us" hummmm i think not.
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Posted: 2007-07-25 19:50:50
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