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ofiaich Posts: > 500

@Bonovox,

just before it hit the tarmac, it set itself into fright mode

Ofiaich
[ This Message was edited by: ofiaich on 2012-01-30 02:09 ]

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Posted: 2012-01-30 03:09:26
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djin Posts: > 500

@Ofiaich,

I still dont get how you dropped the phone from a jet plane!? I once dropped my n96 but that was from a small plane c-172.. So nothing happened.. but wow, after falling from such a height, the body still managed to be intact!... Hope you get your new phone soon enough..
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Posted: 2012-01-30 09:38:00
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blackvodka Posts: 107

take a white one like mine it's a true beauty and I'm sure you'll be always careful not to drop it even on your carpet
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Posted: 2012-01-30 11:42:08
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ofiaich Posts: > 500

Hi!

phone was sent today, so I will call them tomorrow or Wednesday to discuss!

If I can choose, White Galaxy II or Xperia Arc S or Galaxy Nexus?

Ofiaich
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Posted: 2012-01-30 14:01:38
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blackvodka Posts: 107

my choice - white Arc S before upgrade to white Sony S
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Posted: 2012-01-30 15:23:42
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ofiaich Posts: > 500

Hi everyone!

Well, the Vodafone store got my name incorrect, the date I purchased the phone and their paperwork stated my phone was out of warranty. so do not charge, but then in another box, £100 charge was added.

Customer support not good but today had a better conversation. They say in warranty and just the excess to pay on the insurance.

Seems to be no chance to negotiate on a different handset such as the Arc S or Samsung SII.

At least the insurance has agreed to replace with a new handset. Hope they do not send a lower spec phone.

Hopefully get a new phone by Monday.

Ofiaich
[ This Message was edited by: ofiaich on 2012-02-03 19:54 ]

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Posted: 2012-02-03 20:53:38
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Bonovox Posts: > 500

Oh good at least you got a new one or refurbished
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Posted: 2012-02-03 20:54:57
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ofiaich Posts: > 500

OK

Insurances choices were..

HTC Sensation
HTC Desire S
HTC Radar

Nokia N8
Nokia 700

Samsung Galaxy S PLus

S-E X10 Mini Pro

and that's it...

Ofiaich
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Posted: 2012-02-04 16:19:43
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doministry Posts: > 500


On 2012-02-04 16:19:43, ofiaich wrote:
OK

Insurances choices were..

HTC Sensation
HTC Desire S
HTC Radar

Nokia N8
Nokia 700

Samsung Galaxy S PLus

S-E X10 Mini Pro

and that's it...

Ofiaich


What a crap! No Arc?!
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Posted: 2012-02-04 17:06:55
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ofiaich Posts: > 500

they say Arc discontinued,

and Arc S and Samsung SII would be considered as an upgrade and can't upgrade with an insurance claim..

Ofiaich
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Posted: 2012-02-04 17:09:52
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