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Yepp, cause we have already paid for a phone with these features.
And if no Network Operator supports MMS, whats the deal of selling the T68i?
Once again weve been cheated!
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Posted: 2002-03-27 17:14:00
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Hey all
I am kindda new here and kindda not, you see i have been watching allmost every thread here for the past 2 months.
Well i like Barts idea 100% (he sent a very good e-mail to the compay who sold him the phone)
I fact i liked his idea so much so i tryed the same, i wrote an e-mail very similair to his, but a little longer, then i sent it to the shop where i bought my T68m (Orange)
Well after such long letter i expected somekind of a good or at least wise answer du instead i got an aswer that had a lenght of 2 lines!
Eventhough i in my e-mail has wrote that i had talked to Ericsson they gave me this little standard answer and told me to contact Ericsson!
It showed that they had not even read my letter!
sorry i know most of you guys must be very tired of this case but to me it is very important, now i have e-mailed Orange and before that i had called Ericsson here in denmark, their response was that they could not at all see my problem because the T-68i is a totally different product(yeah right!) and i was lucky that i didnŽt have to pay for the upgrade when it was released sometime in the future.
Well all these facts combined makes me(along with a lot of other costumers, i am sure) feel ripped off, so i have decided to take to all the parts involved in this because if i keep doing it with the same kind of nice way i have done untill now, iŽll end up as the ball in a Ping-Pong game played by SE and , in this case, Orange.
Cheers Nico
[ This Message was edited by: Nicomic on 2002-03-27 20:16 ]
[ This Message was edited by: Nicomic on 2002-03-27 20:17 ]
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Posted: 2002-03-27 20:14:00
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The store there I bought it called me today and told me that they would be nice and let me upgrade my T68m for FREE whenever the MMS SW is released!? Have you heard anything more stupid? Its FREE from the beginning and as being as nice they are they would let me do it for FREE.
They are completley NUTS, IŽll never buy a thing there again!!
And to tell you all the sad truth, my phone "will get" the same error as I had it in for service last time again, and when they fixed it replaced it. Believe it or not get the same error again, and according to Swedish Consumer Laws a store has 2 tries to repair a product, then the customer has right to return the item and get the money back! And this is whats going to happen straight after Easter!
_________________
- mrNoodles -
Technican @ Ericsson AB (formerly ERA)
[ This Message was edited by: mrNoodles on 2002-03-27 20:24 ]
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Posted: 2002-03-27 20:19:00
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Yo guys I have just been e-mailed back from
and I sent out this e-mail on the press release of the t68i read:
Dear Sir
The T68 can be upgraded with new software for further imformation you will need to contact the Global Customer Support desk by accessing
www.sonyericsson.com, Global Customer Support (link on right side of page) and then follow instructions.
Regards
Sony Ericsson Mobile Communications
-----Original Message-----
From: ********* [mailto:******@san.rr.com]
Sent: Tuesday 05 March 2002 16:14
To: SonyEricssonInfo
Subject: t68i question?
How could you guys do this to us, I just purchase a 500 USD t68m and now you release this one. I find it really unfair to us t68m users, will our phone at least be of the same features as the t68i with a firmware update.
I would love to hear from you.
Thank You
--------------------------------------------------------------------
This fruit is saying it's available, can they get thier act toghter ??:confussed:??
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Posted: 2002-03-27 20:23:00
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Ive been told W20, end of May!
And its said by PerAlksten
in Mobil.se
They are so lousy at communicate at that Company - feel a shamed for working for them, but its my last day tomorrow
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Posted: 2002-03-27 20:26:00
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well i called orange and made some noice
They were especially emberrased by the answer to my mail, so now they were really nice, and they promised me to talk to some of their chiefs and then call ericsson about this case!
So i have a glimmer of hope now
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Posted: 2002-03-27 20:41:00
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I have changed my T68m for a T68i at a Telia dealer here in Sweden. I had to pay the price difference of 200 SEK ( 22, $ 19).
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Posted: 2002-03-27 21:40:00
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Hi,
I was at a meeting on Monday were it was said that there are no sites which can make use of the T68 colour streaming facility, is this true ?
Tom
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Posted: 2002-03-27 22:09:00
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Quote:
On 2002-03-27 20:19, mrNoodles wrote:
... Its FREE from the beginning and as being as nice they are they would let me do it for FREE.
They are completley NUTS, IŽll never buy a thing there again!!
No, SE will provide the software for free to their ServicePoints and ServiCentres. Then it will be up to the Sp or Sc to charge you for the upgrade. My guess is that most dealers won't be charging anything but you never know. All I know is that I won't charge my customers anything for the upgrade!
Quote:...and according to Swedish Consumer Laws a store has 2 tries to repair a product, then the customer has right to return the item and get the money back!
Actually the store has three tries to fix any problem. If they can't fix it AFTER the third attempt, you can claim your right to return the item.
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Posted: 2002-03-27 22:27:00
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So bart, you havent had yours changed yet???
after you kept us waiting with that annoying thread, "7days to go" or whatever it was. You told us it was possible. I thought you would have been one of the first to get your phone changed, after hearing such "good" news.
Or have you just been playing us for fools???
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Posted: 2002-03-27 22:57:00
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