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Eleventy7 Posts: > 500

Quote:
Vodafone: I don't know why but everywhere is listed that you get charged 12p an SMS whereas all this time I have been charged 10p a text message.

On your Vodafone bill you get charged 10p a message plus VAT - i.e. 12p in total, the other networks all show their bills with messages inclusive of VAT.
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Posted: 2002-07-17 19:03:00
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riflogic Posts: > 500

Thanx for that one KevyCool
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Posted: 2002-07-18 11:48:00
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lingart Posts: 89

Quote:
On 2002-07-16 23:34, orangeman wrote:
mark.davey - vodaphone are owned by mannesman, who are in fact german - thats worse than french (no offence meant to our german chums)


What are you on? - Voda own Mannesmann - was the largest ever corporate hostile takeover of any German company by a UK firm you idiot?? How on earth can you say its German???

I dont like VODA but at least I will get my facts right. Voda are definitely BRITISH!
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Posted: 2002-07-18 12:45:00
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riflogic Posts: > 500

Thank you. Vodafone own MannesmanD2 and they are indeed British. If you dont believe this look at www.vodafone.com

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Posted: 2002-07-18 12:46:00
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riflogic Posts: > 500

Thank you. Vodafone own MannesmanD2 and they are indeed British. If you dont believe this look at www.vodafone.com

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Posted: 2002-07-18 12:47:00
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riflogic Posts: > 500

dont know what happened there

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Posted: 2002-07-18 12:50:00
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Eva-m00 Posts: 364

I've been on T-Mobile now for ages and i will say the customer service has always been top class, and free! You can find out how many free mins/texts/GPRS data without speaking to anyone! Voda and O2 are dreadful, they dont have a clue at all, on O2 most of time i got engaged tone.. Waste of time.. T-Mob i get a CSR within seconds and are very helpful. I personally can't comment on orange, but i've heard good things about them. This post was posted from a T68i
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Posted: 2002-07-18 13:17:00
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Eva-m00 Posts: 364

Also, while T-Mobile may not have best network or phone selection, the *quality* of the service is high, they DO have GPRS when get MMS which is CHEAPER than any other network! Texts in bundles are 5p each. Plus i got free MCA-20 with my T68i for £159.99! I love T-Mobile! This post was posted from a T68i
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Posted: 2002-07-18 13:25:00
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Eva-m00 Posts: 364

Also, while T-Mobile may not have best network or phone selection, the *quality* of the service is high, they DO have GPRS when get MMS which is CHEAPER than any other network! Texts in bundles are 5p each. Plus i got free MCA-20 with my T68i for £159.99! I love T-Mobile! This post was posted from a T68i
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Posted: 2002-07-18 13:26:00
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ultimatemobiles Posts: 328

I have been on Vodafone for 2 years now, with 2 different providers, Vodafone Connect and Singlepoint.

I have to say that I find both to be excellent.

First I'll start with network coverage:

Network coverage is second to none, I always have more signal than any of my friends.
I share a flat in London with 3 other blokes, one on voda and 2 on genie/02.
When we sit in our front room, neither of the genie phones have any coverage at all, whereas us on vodafone have nearly full reception and have to go elsewhere to use their phone.
I have many friends on Orange at home (N. Ireland) and they never complain about netwrok coverage, but I have a friend in London who is always stuggling for reception unless standing outside!
So from my experience I have to say that Vodafone has the best coverage of both the areas I live in.

Secondly Customer Service:

When with Vodafone Connect I had no need to use their customer service for the entire length of my contract so i can't really comment on it. The only time I did ring them was to cancel my contract, which was very easy, I rang them they said fine but they needed a letter, I sent the letter, got a confirmation back and that was it. No salesmen trying to hassle me to stay.

I then changed to Singlepoint, they were offering a good handset deal at the time.
I ordered the phone from a company, Clubmobile, but when I got it there was something wrong with the sim card and I decided to return the whole package under their 14 day returns policy, rather than have to send the sim back to voda etc..
So I sent back the phone, and bought one from another company (same deal), it arrived, worked no problems.
Then however, my original phone was returned, I was told it arrived on the 14th day and therfore was not eligible for return! I was not happy about this, but it was due to a bank holiday and no post!
They said the only thing I could do now was to contact Singlepoint directly.
So i rang them explained, they said that was fine, cancelled my first contract, didn't make me pay for the calls I had made, and they let me keep the phone!

Top class service I thought, I got a free phone which I promptly sold for £150!


Well thats my dealings with Vodafone, I think they are a top notch company and I wouldn't change to anyone else!

Simon
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Posted: 2002-07-18 13:41:00
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