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i wonder what they did to upgrade ElGato's phone? Changed the cover?
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Posted: 2002-05-27 09:09:00
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This whole upgrade thing has become a really sad story - for
They should be ashamed!! But as with many other big companies, they dont care - they already sold the phones to us
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Posted: 2002-05-27 09:17:00
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But WHAT can WE do?? And please be serious... What can we, as T68m-owners do to push SE? Any suggestions?
To the Norwegian (Nordic) users:
I wrote an email to the author of the article that says that the upgrade was to be released in Norway either Thursday or Friday last week. I asked him to call the Account Mananger for SE in Norway, Mats Nevelius, and ask him WHY he gave
www.digi.no (and the customers) wrong information. Think he will do that, because last time I wrote to him, he changed the article and talk to Mr. Nevelius. So just keep an eye on
www.digi.no and see if he will publish a new article about the famous upgrade...
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Posted: 2002-05-27 09:28:00
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Quote:
On 2002-05-27 09:09, arnoldc wrote:
i wonder what they did to upgrade ElGato's phone? Changed the cover?
Yeah thats what he did or they did who knows but my friend works for Ericsson and yeah there is no way he did it. And i know heaps of friends who have changed there T68i to the T68m covers. Never the less the software will come out soon just be patient hey hehehe I know its a pain I really want it but oh well
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Posted: 2002-05-27 09:38:00
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Morning johanch!
I dont thinks
cares if we call/mail them etc. - the ppl at Support just tells you the usual stuff (this week, end of May etc)
Maybe they take this serious if the whole upgrade mess is sent to the each countries "Allmänna Reklamations Nämnden" (Consumer Laws and more) the sad thing about that is that they has a couple o month works to deal with before they can check this up
I´ll try to mail mobil.se and ask if tehy knows anything more..
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Posted: 2002-05-27 09:41:00
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I got a reply on my mail to SE today. The essence is: Another PROMISE that the upgrade will be out in may, and that it is free.
It says:
Hej !
Tack för att ni kontaktade Sony Ericsson Customer Care Center.
Uppgradering till programvara med T68i's funktioner, bl a MMS, kommer i slutet av maj och Ni kan då uppgradera Er T68 kostnadsfritt hos ett av våra serviceombud. Vi har dessvärre inget exakt datum. Vi beklagar att Ni är missnöjd med väntetiden.
Adresserna till våra serviceombud finner Ni på
www.sonyericsson.com/se eller
www.telesupport.se
Vänliga hälsningar,
/Kim
Sony Ericsson Customer Care Center
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Posted: 2002-05-27 09:43:00
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>>pels
Just keep your fingers crossed!
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Posted: 2002-05-27 09:46:00
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Here's some new BULLSHIT from SE today......
Dear Consumer,
Thank you for contacting Sony Ericsson Customer Care Center.
I will notify our webmasters , However is should be out this week .
Best regards,
/David
Sony Ericsson Customer Care Center
Please contact us again if we can be of further assistance and also visit our website
http://www.SonyEricsson.com for more information and support on our products.
mailto:Questions.se@support.sonyericssonmobile.com
Question:
Subject: Contact form CWS
Product: T68T68
Opinion: This is copyed from your FAQ on the T68m. When are you gonna stop saying something you can't manage to get out. Atleast remove the week 21.......!!!!!! It's Long gone.....
Will it be possible to have my T68 converted?
It will be possible to convert your phone from week 21.
Will not be applicable in all Markets.
Please contact your nearest Service Location.
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Posted: 2002-05-27 10:26:00
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Good job my friend! At least they will change the week 21.
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Posted: 2002-05-27 10:29:00
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I guess noone knows anything about the upgrade.It is not yet out then...Could anyone confirm it officially,maybe someone who has checked today EMMAII?Thank you
This post was posted from a T68
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Posted: 2002-05-27 10:37:00
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