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ryanchg Posts: 117


On 2007-11-09 02:21:24, paul k wrote:
how do i find what firmware version i have?
i have a vodafone branded one with a hat full of problems?
cheers

You can check it via your phone update service option at Settings, it's named Software version.
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Posted: 2007-11-09 08:58:29
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jazzyc Posts: 63

if there are 2 versions of software out there at the moment then why cant we update to the latest one?
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Posted: 2007-11-09 09:32:14
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darrengf Posts: > 500

The Reason why you currently cant update is due to the fact the there isnt any firmwares on the SE website, So when you connected you phone does beleive that you already have the latest firmware. Sorry
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Posted: 2007-11-09 11:31:44
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darrengf Posts: > 500

Now I have just found out a little more info regarding the K850i firmware.

There was supposed to be a firmware release today 9.11.07 on the SEUS at 9.00am, however that seems to have now been delayed, currenlty not sure why and when i spoke to the service center, they were also unsure why but was told that it hasnt now been put on there.

The firmware release i was told wasnt a major release, just a release to resolve several issues for the time being.

Now when i get more info or can find more out i will let you know. The info is patchy at the moment so its not easy to find out.

** However it might be worth a try to see if the SEUS has a new version on there ** You never know !!

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Posted: 2007-11-09 12:01:53
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AntonyS Posts: 2

I'm not quite sure what difference this makes, but now when I go to update service, instead of getting the usual 'you have the latest firmware' message, I'm getting a new one, 'unable to download update'.

Edit: OK nevermind, it's gone back to saying I have the latest version now. I've had the phone for a few weeks and thought it was great but the bugs are really starting to shine through now:

Resetting itself randomly quite a lot.
Displaying an 'operation failed' message when trying to access messages (only solved by a master reset).

Nothing that's preventing me using the phone, but it is a real pain.

[ This Message was edited by: AntonyS on 2007-11-09 11:33 ]
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Posted: 2007-11-09 12:30:29
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killsta Posts: 42

Darren (or anybody else infact), do you know if CPW will replace my K850i as it has a slightly loose screen and creaky battery cover. I'm not *that* bothered but if I can I'd get it replaced.


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Posted: 2007-11-09 14:40:10
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SE-Naz Posts: > 500

@killsta

If its within 28 days I would suggest getting it changed as its a fault if you are having problems with the screen area.

Cheers
ENJOY
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Posted: 2007-11-09 14:45:33
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joemax Posts: 130

I just picked up my 3rd K850 from CPW.

They have never questioned doing the change and each time have agreed that the phones were substandard... YMMV of course.

This 3rd one works great syncing address book and calendar now like the 1st one did. Front and back plastics are all firmly in place (1st one had a loose screen top left corner and lens dust).

Fingers crossed it really is 3rd time lucky.

SW is now at 1200-4400 R1CA037 071012 so is later than the 029 I had on the 1st two phones.
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Posted: 2007-11-09 15:21:12
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jmcomms Posts: > 500

CPW (or any other retailer/dealer) probably won't officially admit to any problems but they must be noticing SERIOUS problems if they're swapping them over so readily.

The flash problem might take a while to notice by the average customer because people will think (or be told) that they're not holding the phone correctly - and not be on forums like this to see that it isn't just about covering the sensor. Eventually, everyone will realise the phone simply doesn't work as designed.

Of course, the minor revision that might be available to all very soon, does fix this problem and that's a significant step forward.

_________________
Jonathan Morris
Technology Editor, What Mobile magazine - the UK's leading mobile phone/gadget magazine
www.whatmobile.net

[ This Message was edited by: jmcomms on 2007-11-09 14:27 ]
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Posted: 2007-11-09 15:27:01
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Sebby Posts: > 500

@joemax
My second is going back to CPW this weekend (hopefully they won't be too busy, what with the iPhone!).
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Posted: 2007-11-09 16:35:01
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