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Telukin Posts: 108

No thanks, I want a mobile operator that answers the phone when you call them.
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Posted: 2003-12-16 22:35:34
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Jah Posts: > 500

Telukin

I agree with you about O2 customer service - I have Orange, O2 and Vodafone accounts. But I have to say O2 CS, once you get through to a person, are getting better. I do find that Orange CS are nice but not always as well trained in technical matters as you would expect - like when I called about the CSD tariff the CS person had to keep consulting someone else.
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Posted: 2003-12-16 22:40:47
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Telukin Posts: 108

Heh, sorry about the snotty reply, I am tired after a long day, and slightly worn out waiting for this damn phone to arrive!

I had a quick look on the Orange/P900 page on OSPS and there is a round "In Stock" sticker over the picture of the phone! I have never seen this before! Good sign? I hope so

*EDIT* - Checked the last modified time of the image of the phone on the website, it was last changed today!

[ This Message was edited by: Telukin on 2003-12-16 21:57 ]
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Posted: 2003-12-16 22:52:13
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ady909 Posts: 113

Right, who's turn is it to call them?

Or has anyone received a call from them?
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Posted: 2003-12-17 10:37:24
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Bundi1 Posts: 20

Quote:
On 2003-12-17 10:37:24, ady909 wrote:
Right, who's turn is it to call them?

Or has anyone received a call from them?


Go on Ady, give them a buzz.

I'll phone this afternoon
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Posted: 2003-12-17 10:53:11
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ariddell Posts: 76

Well, i just gave them a call and despite their "In stock!" claim on the www site surprise surprise they still have not recieved their delivery from orange yet. The guy did however assure me that they were now on their way and would begin shipping out this afternoon or tomorrow....

Still not holding my breath however!

A.
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Posted: 2003-12-17 12:39:00
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ady909 Posts: 113

I will call them shortly - sounds like we're finally getting somewhere???
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Posted: 2003-12-17 12:46:42
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Telukin Posts: 108

Just called them - my phone has been allocated and will be despatched between 2 and 4pm GMT - I will call back and get a tracking number at 4:00pm

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Posted: 2003-12-17 12:50:30
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ady909 Posts: 113

I called and they said they have phones and I should receive tomorrow/Friday.

I will also call later to check mine has been allocated and obtain track no. if poss
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Posted: 2003-12-17 14:16:48
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Telukin Posts: 108

The tracking number doesn't register straight away at royal mail website, you generally have to give it a good few hours before you get an "unknown" response - just so you don't think you have been given a duff number
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Posted: 2003-12-17 15:37:45
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