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dun333, I suggest that you do the ff:
1. Have your phone and charger checked by Smartnet or Semicon to make sure that that these were not the reason for the warping of your phone. (If they were then then they should be replaced as well as the battery itself for it was the result of a faulty component which is covered by the warranty)
2. If there is nothing wrong with both phone and charger, then ask for an official explanation why the battery warped which in my opinion is not normal under any circumstance.
3. If Semicon does not agree to replace it then have them put their explanation on writing and I will help you draft a letter to SE Philippines.
4. Provided that there is substantial reason for the replacement of the battery, I would help you till you get what you want.
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Posted: 2002-07-31 12:53:00
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@dlreyes wow nice support hehehe u da man! lol
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Posted: 2002-07-31 13:43:00
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@G_M sir, i checked the fw version... its the 5.043 nga. so i guess if i have nothing to do on friday, i might drop by there para mapa-upgrade uli sa 5.044, or kundi sa saturday na lang.. i hope this time wala ng bugs hehehe thanks again.
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Posted: 2002-07-31 13:50:00
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@dlreyes, wat more can i say... Thank you for showing ur support! It means a lot. I'll follow ur suggestions nd keep u posted with the developments. The first prblem i wud b facing, i guess, is my proximity with the service centers. I am now in davao city and, although der r smicon branches hir, dey only do level1 repairs and check up (i dont knw wat dis mean yet). I hope smartnet has a branch here! Tnx a lot, sir.
This post was posted from a T39
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Posted: 2002-07-31 14:40:00
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@dun333, Unfortunately, there is only one Smartnet and it is the one located in Makati. As far as I know, level 1 repairs pertain to minor and cosmetic repairs not requiring special tools nor soldering of any components (Diagnostics, software upgrades/reflashing, change of cover etc). Perhaps GM would be able to clarify this as their extension of being an Ericsson Service point only pertains to Levels 1 and 2 only.
Nevertheless, try to have it diagnosed by Semicon Davao and try to secure their explantion on paper. (this should be in the Semicon thread... once you have the results just send me a PM or post in the Semicon thread).
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Posted: 2002-07-31 15:06:00
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To Ericsson Ph & Smartnet:
Hope Smartnet could also sell Ericsson Phones and accessories. A lot of people who travel abroad need open line phones so they can use foreign sim cards and if we need Ericsson phones with warranty, Globe & Smart sim locked phone won't do. The only option left is Semicon and God knows how much I hate them. I believe others also do.
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Posted: 2002-08-01 03:12:00
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To Smartnet people... just a question...
I was wondering if it would be possible to change the face plate of the R190 to the faceplate of the GH688? They seem to have the same frame. Just the front panel with keypad.
Thanks!
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Posted: 2002-08-01 04:46:00
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Update on firmware versions for T68 and T65. From GM himself, and i quote:
Quote:Sir on t68 wala pang bago & for t65 r5a is d latest pero im downloading pa lang kse der something wrong w/ our server txt kita pag ok na.
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Posted: 2002-08-01 05:05:00
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@jplacson, we could not change the face plate of r190 to gh688 coz it would not fit d spkr of r190 to gh688 try to look both face plate.
This post was posted from a T68i
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Posted: 2002-08-01 09:28:00
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Oh ok... but doesn't the speaker come with the faceplate? I remember when I had my Gh688 repaired, they opened it and the speaker is attached to the faceplate, with 2 copper terminals that connect to the magnesium frame when the faceplate is screwed back on. I was just wondering if it fits... I would like to change the front case of an R190 to the front of the GH688.
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Posted: 2002-08-01 10:27:00
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