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Sony Ericsson / Sony : Software, Firmware and Drivers : K800 Firmware Overview
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aremaboy Posts: > 500

SE Service Centre in Indonesia does the same. If you send the phone for a repair, it takes a week or two if you are in Jakarta, the capital city-- and a month or more--if you are 1000km away from the capital, just like me. Therefore, I try my best to not get in touch with SESC. Just wonder why couldn't SESC just do the EROM fix in a day? It was just pressing 2 and 5 in less than 30 seconds. Flashing a full f/w is at max just less than 30 mins if it is done offline. SESC may be too busy with beauracracy..at least in Indonesia. A friend with WSOD had to wait 10 days to get his phone fixed! A long queue of have-to-repaired phones, perhaps?
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Posted: 2007-02-21 20:48:00
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boab2791 Posts: 20

I've just upgraded from R1GB001 to R1JC002 and my phone is no longer working. It is a CID51 version as I updated using Wotan to R1GB001 a few months back with no problem.

This time on using Wotan I got a message that states:

CSLOADER: phone lock reset - pls wait
ACK GET FAILED!!!

This is after it has done all the flashing, what does this mean, have asked Wotan but so far no response from them.

I started up the phone and I am told there is in an error in configuration and to contact my mobile provider or service centre.

I see the flash files are now located on my PC, how do I go about using them to reflah as Why should I loss another credit on Wotan when the first flash didn't work. Here is extract from the last few entries, I can't make head nor tail of it:

packet written: 27
packet written: 28
packet written: 29
packet written: 30
packet written: 31
packet written: 32
Flash packet end
broken answer, waiting for the rest...
FLASH: block OK
Sending request for status
FLASH: written successfully
CSLOADER: writing header
CSLOADER: writing prologue
CSLOADER: writing payload
CSLOADER: OK
061027 1723 HANCXC1250562_DB2020_CSLOADER_R3A005
CSLOADER: starting loader
CSLOADER: starting FS
CSLOADER: starting GDFS
CSLOADER: connecting to server
CSLOADER: connection OK
CSLOADER: sending login
CSLOADER: login OK
66B recv
CSLOADER: sign 1 fetched
CS sign 2 generating
CS sign 2 fetched
66B recv
CSLOADER: phone lock reset - pls wait
ACK GET FAILED!!!

Can anyone help me with my sick phone now, I tried in desparation to use SEUS, it updated the phone with the same result, I suspect it was attempting to put the R1GB001 firmware on.
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Posted: 2007-02-21 21:46:36
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bronxdude Posts: > 500

Quote:
On 2007-02-21 20:48:00, aremaboy wrote:
SE Service Centre in Indonesia does the same. If you send the phone for a repair, it takes a week or two if you are in Jakarta, the capital city-- and a month or more--if you are 1000km away from the capital, just like me. Therefore, I try my best to not get in touch with SESC. Just wonder why couldn't SESC just do the EROM fix in a day? It was just pressing 2 and 5 in less than 30 seconds. Flashing a full f/w is at max just less than 30 mins if it is done offline. SESC may be too busy with beauracracy..at least in Indonesia. A friend with WSOD had to wait 10 days to get his phone fixed! A long queue of have-to-repaired phones, perhaps?



here in manila, philippines, u just have to wait for 3-5 days for ur phone to be fixed.

but if its just f/w updates, it will only take an hour
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Posted: 2007-02-22 00:21:37
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hanugro Posts: > 500

Quote:
On 2007-02-21 16:41:57, Asterion76 wrote:
Quote:
On 2007-02-21 16:31:55, hanugro wrote:
Never has a problem with R1GB...


Maybe you're right, but I flashed the phone 4 times with the same result.
All my hopes in the post R1Gx firmware!


Go to authorised service centre and let them fix it. SEUS is 'part' update and may not fixed your problem! You need full reflash of phone!
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Posted: 2007-02-22 00:52:40
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King Mustard Posts: 7

Quote:
On 2007-02-21 15:01:58, krazeekev wrote:
I just updated my firmware on my K800i to R1GB001 and now my phone is giving me nothing but problems!!! The back light doesn't light up as bright as it did before, neither do the keys. I can go into the menu and manually change it back, but after a few seconds the stupid thing goes dark again. Furthermore, the screen is non responsive for a few seconds...it stays completely dark after pressing any key, for a few seconds, before lighting up at all!!!
Does anybody know what I can do about this???

EXACTLY the problem I am having
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Posted: 2007-02-22 05:05:35
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bojanbb Posts: 2

Here in Srbija, you can take phone in appr. 10 services and your phone is ready in 1h for the price of 10e!!!!
So much about waitting for the phone!
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Posted: 2007-02-22 08:14:35
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maldus Posts: 110

well that's great!!!

here in india the service centres are extremely crowded any time of the day and half of them are very angry customers on their 3rd or fourth visit to the service centre.

the phones never work so u have to personally go there even to ask whether your phone is ready or not.

and there's only one major service centre. there are are other smaller ones which forward the phones to the major center.

so all in all its a complete mess!!!

i myself have had some crazy experiences with my k700i and the k790i.
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Posted: 2007-02-22 13:22:40
Edit : Quote

mravcek Posts: 2

Quote:
On 2007-02-22 05:05:35, King Mustard wrote:
Quote:
On 2007-02-21 15:01:58, krazeekev wrote:
I just updated my firmware on my K800i to R1GB001 and now my phone is giving me nothing but problems!!! The back light doesn't light up as bright as it did before, neither do the keys. I can go into the menu and manually change it back, but after a few seconds the stupid thing goes dark again. Furthermore, the screen is non responsive for a few seconds...it stays completely dark after pressing any key, for a few seconds, before lighting up at all!!!
Does anybody know what I can do about this???

EXACTLY the problem I am having

Same problem
If I use automatic key lock, then I can use my phone, but backlight still dosen't work properly. Answer from Sony Erricson:
... Please contact SonyEricsson Call Center ...
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Posted: 2007-02-22 19:43:02
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[c3] Posts: 181

Quote:
On 2007-02-21 20:28:22, sapporobaby wrote:
Quote:
On 2007-02-21 19:55:09, [c3] wrote:
im thinking of switching to nokia, SE are realy getting on my nervs now! why cant they just TEST THE FIRMWARE! b4 releasing it! it sux getting all these bugs, my phone has been away for a month and 2 weeks for a busted stupid erom , (flashing lights) i dont know, hope they fix the fone soon or else they'll lose one more customer


Hey C3, did you take it to Barak like I suggested? I know the manager there. That is if you are in Kuwait.

By the way, I have pretty much left SE. I bought the new Nokia N800 and the E61. Combined they are a formidable platform. SE has too much Japanese influence.

_________________
*edited on a Mac of course. Mac: There is no substitute*

-/..../../...//.../../-/.//../...//--./---/../-./--.//-/---//-/...././/-../-

[ This Message was edited by: sapporobaby on 2007-02-21 19:41 ]


no bro, im in montreal right now, i sent it to a friend of mine back home to get it fixed cuz its still under warranty, i think he toke it to barrak, but still cant believe sony let me down like that , i've been with erricsson all my life then switch to sony ericsson when they first relieved their amazing T68, and i've been with them ever since, its gonna suck if i switch now!, thanx anyways bro .

SE, dont make me switch! i'd hate to do that but ur forcing me
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Posted: 2007-02-22 19:57:31
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ayejatt Posts: > 500

how much does it download OTA??

edit: I have dled it anyways OTA...it did about 2960Kb

think i havent gone over the download limit yet... :S

[ This Message was edited by: ayejatt on 2007-02-22 19:34 ]
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Posted: 2007-02-22 20:10:56
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