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I called SE here in the United States and they gave me 2 options:
1.) Send them the phone and pay $135 for them to "fix" it, and by fixing it he said "doing the same thing you can do online, only in more detail"
2.) Try updating the software online again
I opted for the 2nd choice and when I did it the 2nd time around I updated it in German, and not in English (like I had done the 1st time)...I don't know why, but now everything works fine!!!
ONE HUNDRED THIRTY FIVE DOLLARS to "fix" my phone??? SE is crazy!!!
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Posted: 2007-02-23 00:13:42
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On 2007-02-23 00:13:42, krazeekev wrote:
I called SE here in the United States and they gave me 2 options:
1.) Send them the phone and pay $135 for them to "fix" it, and by fixing it he said "doing the same thing you can do online, only in more detail"
2.) Try updating the software online again
I opted for the 2nd choice and when I did it the 2nd time around I updated it in German, and not in English (like I had done the 1st time)...I don't know why, but now everything works fine!!!
ONE HUNDRED THIRTY FIVE DOLLARS to "fix" my phone??? SE is crazy!!!
Well you use SEUS then. The language is just for the updater so I am quite suprised to find that you have difference experience. The only explanation would be it connect to different server (mirror) that is closest to German speaking language and download from there. The older server must have corrupt firmware for your CDA-string firmware.
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Posted: 2007-02-23 01:02:28
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On 2007-02-21 20:48:00, aremaboy wrote:
SE Service Centre in Indonesia does the same. If you send the phone for a repair, it takes a week or two if you are in Jakarta, the capital city-- and a month or more--if you are 1000km away from the capital, just like me.
Well, Malang is not that far

Anyway I believe the culprit is that it need internet connection for service center to update firmware (even in Jakarta) because I guess they still need to connect to EMMA for customization(finalization). With the popularity of broadband faster flashing can be achieved. I believe now you can wait for 2-3 hrs for firmware update (provided the internet connection is not down).
For repair, well, maybe lots of paperwork must be done as the service center has to wait for approval from SE Indonesia (for warranty claim). Most of the time it only take 3-5 days depending on the spare part availability.
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Posted: 2007-02-23 02:13:11
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any news if FOTA is available in APAC already?
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Posted: 2007-02-23 05:44:59
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Not yet. Be patient, bro.
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Posted: 2007-02-23 08:14:00
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Well you use SEUS then. The language is just for the updater so I am quite suprised to find that you have difference experience. The only explanation would be it connect to different server (mirror) that is closest to German speaking language and download from there. The older server must have corrupt firmware for your CDA-string firmware.
Please prove some of your statements and back them up with FACTS. Where do you get this from? Do you know this for sure or are you just speculating.
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Posted: 2007-02-23 11:03:40
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Here in italy the new firmware is not yet available via SEUS.
How many time does it usually take to localize firmware and release it worldwide?
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Posted: 2007-02-23 11:54:33
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On 2007-02-23 11:03:40, sapporobaby wrote:
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Well you use SEUS then. The language is just for the updater so I am quite suprised to find that you have difference experience. The only explanation would be it connect to different server (mirror) that is closest to German speaking language and download from there. The older server must have corrupt firmware for your CDA-string firmware.
Please prove some of your statements and back them up with FACTS. Where do you get this from? Do you know this for sure or are you just speculating.
Read again all the paragraph and you will know that I NEVER stated that this is a fact! It is my understanding (read somewhere on the net) that the language is just for interface and then SEUS will automatically choose the right firmware (like you may choose traditional chinese for SEUS dialog - only Taiwan and HGK still uses this - but if your mobile is APAC - which consist only easy chinese - then SEUS still updates it with APAC firmware. So that should conclude that the language you choose for SEUS dialog is not tied to the CDA/language of firmware. However the poster said that he chose German language for SEUS dialog and it make a difference (meaning the firmware he download with US English MIGHT not be the same with German). So I SPECULATE SE may deploys several servers around the world so that for example choosing German/English UK language will download firmware from Europe's server while American English will download firmware from US's server.
If I WERE SE then I might deploys several mirror based on the geography that will make ppl connect to nearest server. This may prove difficult since Spanish and Portuguese languange exist in both Europe and South America which is further apart. Also SE need to sync a lot of firmware for all its mirror server around the world. Again this is just my speculation.
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Posted: 2007-02-23 12:11:45
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I'm with you, hanugro.
IMHO, mirror servers do exist. Once I got my SEUS kept on looping until I changed Indonesian to USA, which was a success.
[ This Message was edited by: aremaboy on 2007-02-23 13:34 ]
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Posted: 2007-02-23 14:13:00
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On 2007-02-23 14:13:00, aremaboy wrote:
I'm with you, hanugro.
IMHO, mirror servers do exist. Once I got my SEUS kept on looping until I changed Indonesian to USA, which was a success.
[ This Message was edited by: aremaboy on 2007-02-23 13:34 ]
Being with Hanugro does not make you correct, but can make you as equally incorrect. The problem with this forum is that very few do real research and post fiction as fact.
The fact about SE as I got it from the local SE SVC CTR is that the SEUS does look at the region where the phone is localized for, i.e. Germany or Kuwait, or China and offers a language pack for that particular region. Mirrors do exist but only facilitates a faster download of the local language pack to an area closer to where you are. If you care to test this, buy a phone outside of your region and see what language pack is chose. I have a phone from Kuwait, and when I tried to upgrade it, I got a language pack for the region where it was purchased: ASIA.
My Finnish phone is localized for European languages. This is also true of the repair options. Buy a phone in the US and try to get it repaired in Europe and they won't do it. The same applies to the application of language packs and phone upgrades.
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*edited on a Mac of course. Mac: There is no substitute*
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[ This Message was edited by: sapporobaby on 2007-02-23 14:37 ]
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Posted: 2007-02-23 15:24:36
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