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> K850 Firmware Overview
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On 2007-11-09 15:27:01, jmcomms wrote:
CPW (or any other retailer/dealer) probably won't officially admit to any problems but they must be noticing SERIOUS problems if they're swapping them over so readily.
Not necessarily - CPW have a policy of 28-day faulty exchange and it's also your statutory right under consumer law. It's standard practice for any new handset that goes wrong in the first four weeks from purchase.
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Posted: 2007-11-09 18:23:27
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On 2007-11-08 22:06:31, darrengf wrote:
On 2007-11-08 21:59:37, jazzyc wrote:
I have this software version on my phone
1200-4400
R1CA029
070922
I think my phone has lots of bugs on it.
Is this a really old version?
Also when i try the update service it says there is no update available!
Mine is a 'sim free' version by the way.
@jazzyc, The version you have on the phone is the one with lots of issues. However at present there is no way of updating the software to R1CA037, You will just have to be patient at the moment, sorry.
Im of to speak to a service center tomorrow, so will try to find out something and let you all know
i have the same software version, no wonder my phone is all bugged up.
and i've just started noticing the loose back bit on one side.
not good SE, not good.
i looked at my k800 today and started thinking to myself...wow this was truly a great phone.
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Posted: 2007-11-09 21:20:41
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Loso, agree K800 was a damn fine phone. Built like a very strong thing and stable.
Shame the joystick was so crap and prone to failing.
[ This Message was edited by: joemax on 2007-11-09 23:45 ]
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Posted: 2007-11-10 00:20:21
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The back of mine is lose now. The issue is that these are made in China for probably close to nothing. Let's hope my third is better...
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Posted: 2007-11-10 00:33:46
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On 2007-11-10 00:33:46, Sebby wrote:
The back of mine is lose now. The issue is that these are made in China for probably close to nothing. Let's hope my third is better...
back of mine is loose too at both sides, but im not too worried about this, rather the firmware be fixed. if you look inside the phone, under the cover, you can see why it comes loose, not really going to change with a different phone.
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Posted: 2007-11-10 01:30:48
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well i've been with 2 phones and and about the loosing part it will happen to the phone sooner or later, it's just bad quality manufacturing.
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Posted: 2007-11-10 07:57:19
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Not necessarily - CPW have a policy of 28-day faulty exchange and it's also your statutory right under consumer law. It's standard practice for any new handset that goes wrong in the first four weeks from purchase.
What I meant is that if you asked them if the K850i was a disaster with loads coming back, they probably wouldn't admit it officially. They wouldn't want to annoy their supplier (SE) and will use the standard-customer service get out; "This is the first one we've seen with this problem".
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Posted: 2007-11-10 18:28:53
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I wouldnt worry about worrying SE at this time, I can tell you that SE are seriously worried them selves.
The phone is being returned by droves by the public with variuos of faults.
Like not switching on, Java problems, Camera problems and so on.
R1CA037 seems to have only been released when you receive a brand new phone, This seems to have stopped the main booting problems (Java script error)
SE are working on a release for the general public to update the K850i, However the software release will not be released to fix everything first, the firmware I would beleive will be there to stop the phones being returned to SE when they dont boot up, java and possibe camera issue.
The SE Call center takes more and more complaints over the K850i every day, more that any other Phone.
There hasnt been an fantastic review of the phone by magazines etc yet, and there is very little publicity of the phone at present too.
I still luv mine altho the 2nd one i have. However the 2nd one even though it has the same software feels totaly different to my old one.
On all my phones as they are sim free I activate the Automatic Lock code so when i place another sim card in it asks for the code i put onto the phone.
My 1st phone would always show the phone lock code like it needed to be entered everytime but would then just flash of in a second.
However my 2nd phone doesnt do that at all. Very stange in deed
And today (11.11.07) my phone became the next one to be returned due to booting problems. Oh well, 3rd time luck as they say
[ This Message was edited by: darrengf on 2007-11-11 19:08 ]
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Posted: 2007-11-10 18:49:28
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I'm now on my 4th K850. The latest is apparently brand new stock at CPW, yet the software is still R1CA029. I love the phone, but it's poorly made and the software leaves a lot to be desired.
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Posted: 2007-11-10 19:22:37
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Well Sebby
Im on my 5th.... which is the best I have had... And touchwood its doing well.
Lets hope that we get the updated firmware soon
Cheers
ENJOY
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Posted: 2007-11-10 19:24:56
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