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yesterday I just encountered a serious problem!!!
I now cannot access, send, recieve or do anything with any kind of SMS or MMS... When I try to send it just gives me a message saying "sending failed" and when I try and open an of the files (I.E. inbox, sent messages etc) i get a message saying "Operation Failed"
HELP!
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Posted: 2007-11-10 19:41:10
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On 2007-11-10 19:41:10, Targett wrote:
yesterday I just encountered a serious problem!!!
I now cannot access, send, recieve or do anything with any kind of SMS or MMS... When I try to send it just gives me a message saying "sending failed" and when I try and open an of the files (I.E. inbox, sent messages etc) i get a message saying "Operation Failed"
HELP!
If you have already done a master reset of the phone, then im sorry to say that its over for the phone.
Back to SE it goes. The software script on your phone sounds like its failing and will shortly fail all together prob.
The only way to fix it is the latest firmware or relashing the phone and seeing that neither of them are yet available to the public then the only soloution is back to SE or your service provider for a replacement sorry.
[ This Message was edited by: darrengf on 2007-11-10 19:07 ]
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Posted: 2007-11-10 20:05:45
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@SE-Naz
Are yours all from CPW?
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Posted: 2007-11-10 20:20:56
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On 2007-11-10 20:20:56, Sebby wrote:
@SE-Naz
Are yours all from CPW?
My one is from O2 UK....
I'm just inside the first month by 1 day so they are arranging delivery for a new one and to collect the old one at same time! It's a shame they can't just flash it with new firmwear, I would be happy with that if it worked!
Oh well, here comes a brand spanking new one on Tuesday!
[ This Message was edited by: Targett on 2007-11-11 12:12 ]
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Posted: 2007-11-11 13:12:06
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@Sebby
Mine is from O2....
But I have brought lots of CPW in the past and have friends working there so I know the drill.
ALso they will offer 28 days if the phone is faulty... after that period they will offer to fix the phone...
Cheers
ENJOY
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Posted: 2007-11-11 13:23:57
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On 2007-11-10 18:28:53, jmcomms wrote:
What I meant is that if you asked them if the K850i was a disaster with loads coming back, they probably wouldn't admit it officially. They wouldn't want to annoy their supplier (SE) and will use the standard-customer service get out; "This is the first one we've seen with this problem".
They've got nothing to lose by being honest about a deficient handset. I used to work for CPW and we never had a problem telling it like it was - don't patronise your customers. There isn't anything to gain by pretending handsets aren't faulty. It's also worth noting that the size and resilience of CPW's business far outstretching any of the other mobile retailers means it can afford to take the hit on some initial faulty returns, rather than sacrifice long-term customer satisfaction.
[ This Message was edited by: dualist on 2007-11-11 13:47 ]
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Posted: 2007-11-11 14:46:39
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It doesn't really affect them anyway as they get replacements from SE!
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Posted: 2007-11-11 15:32:42
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Had my K850i replaced at CPW today no probs, my old had a wobbly screen and creaky battery cover.
New one seems alot better
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Posted: 2007-11-11 16:02:58
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All 3 replacements I've had have been well built compared with the first, but I still have 2 very annoying issues.
1. The phone crashes in standby.
2. I keep seeing "emergency calls only", even when in a full signal area.
I'm wondering if my SIM card might be to blame.
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Posted: 2007-11-11 16:14:52
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On 2007-11-11 16:14:52, Sebby wrote:
All 3 replacements I've had have been well built compared with the first, but I still have 2 very annoying issues.
1. The phone crashes in standby.
2. I keep seeing "emergency calls only", even when in a full signal area.
I'm wondering if my SIM card might be to blame.
sounds sim related to me. Exactly the same happens to me if i remove the SIM card from the K850i and then put it back in again with the phone still switched on - not that you should be able to do that of course..
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Posted: 2007-11-11 16:30:07
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