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On 2006-06-29 17:21:47, skyblumatt wrote:
After my shenanigans with o2 today i have rqng vodfone and enquired as to the availabiltiy of the K800I
they have told me it is available for delivery tomorrow and so i cancelled my cancellation with them and have been told to expcet the handset tomorrow
Lol
Ive heard that before somewhere
Should have kept them both and cancelled the one that arrived 2nd, you have 14 days to do so, base it on the grounds of poor customer service.
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Posted: 2006-06-29 17:27:52
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Quote:
On 2006-06-29 17:21:47, skyblumatt wrote:
After my shenanigans with o2 today i have rqng vodfone and enquired as to the availabiltiy of the K800I
they have told me it is available for delivery tomorrow and so i cancelled my cancellation with them and have been told to expcet the handset tomorrow
Lol
Ive heard that before somewhere
Thats funny because I phoned vodafone upgrades about the phone yesterday and they told me that they don't have it and have no idea when they will get it. Did you phone upgrades or cancellations?
And why would they lie to me like that... they will be getting another phone call from me tonight methinks...
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Posted: 2006-06-29 17:33:28
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bizarrely i phoned o2 to say forget it, i will return my faulty e900 to them and forget sending me the K800I as im not prepared to wait what is now quoted 7-10 days ! after being promised it today on three occasions three diff people. They gave me the address to return the "knackered" handset to and told me to refuse delivery of the K800 when it comes, i told them that as it has not even left their warehouse or indeed does not exist yet they can simply not send it and they said they cant stop the process!!!
Its laughable really and reminds me why i left them in the first place (same problem with K750i a year ago , paid for next day delivery and never arrived) if it does show up i will return it when i can be bothered as i have enough grounds, names and ammuntion to fight them all the way on this.
In answetr to the other question i phoned vodafone upgrades. The lady told me that the phone was in "quarantine" but is now availble and assured me it will be here tomorrow had to pay twenty quid but thought sod it why not after todays stress.
Wish me luck tomorrow. Maybe if its new it will be unbranded , lol , i doubt it.
Cmon davinci team!
Edit - Loki , phone them now and see if you get the same answer i did, if they tell you its unavailable i will begin to think all the netwroks have a personal vendetta against me lol
[ This Message was edited by: stressed out skyblumatt on 2006-06-29 16:45 ]
[ This Message was edited by: skyblumatt on 2006-06-29 16:46 ]
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Posted: 2006-06-29 17:44:20
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Superluminova Posts: > 500
My local cpw have them instock so if you really want it today head to the cpw! and hopevfully vodafone get it tomorrow as it will allow me to have aplay with it in work
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Posted: 2006-06-29 17:49:13
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Quote:
On 2006-06-29 17:49:13, Superluminova wrote:
My local cpw have them instock so if you really want it today head to the cpw! and hopevfully vodafone get it tomorrow as it will allow me to have aplay with it in work
Yep in stock with CPW online too now.
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Posted: 2006-06-29 17:55:21
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Anyone know of anywhere that has them in stock/sim free in NW London?
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Posted: 2006-06-29 17:56:53
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Nightmare! Online it says order sent for fulfillment and I get this!
Dear mr name
Re: Order Number gm-00number
We regret to inform you that the items you have ordered from us are currently out of stock although we will make every effort to ensure that they will be delivered to you as soon as possible. If you selected a chargeable delivery option a refund will be processed for the amount you paid. If you paid for this charge by credit or debit card, a credit will be applied to your credit/debit card within the next 28 days. If the charge was billed to your account, a credit will be applied to your account.
In the meantime, you can monitor the progress of your order by accessing
http://www.o2.co.uk Sign in with the username and password you received when you made your purchase and select 'View My Bill', under 'My O2'. Next, select 'View Delivery and Order Details', under 'My Order', and you will be able to check the status of your order. The individual line items of your order will be updated immediately once the goods come back into stock.
Please accept our apologies for the delay.
Thank you for choosing O2.
Regards,
O2
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Posted: 2006-06-29 17:58:55
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I just got off the phone to Vodafone. They now have the phone in stock ready for delivery tomorrow. I phoned upgrades at first and was told I needed to pay £85. I then tried cancellations and was told the best they could do for me was £60 for the phone. May PAC code was also ordered from me. I'm not sure what to do now, whether to pay £60 for the phone or wait for the PAC code and go with O2.
Apparently I pay £30 a month for 200 minutes and 250 texts with this stop the clock thing.
Hmm decisions, decisions...
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Posted: 2006-06-29 17:58:58
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???
CPW site says out of stock or am i in the wrong place?
Doesnt matter too much as prefer he online tariffs
Need me extra texts you see.
had to dust off the old K750I and recharge as the crappy E900 is packaged up
i never learn do i? left o2 once because of abysmal customer service and them telling porkie pies to me, still went back like an idiot!
Left SE to go to samsuing once before , regretted it, still made the same mistake this year
you live and learn i guess
Fingers crossed for tomorrow, no doubt i will start a new rant aimed at vodafone tomorrow hehe
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Posted: 2006-06-29 17:59:37
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Has any body in the uk actualy recieved a phone from o2 yet?
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Posted: 2006-06-29 18:09:46
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