>
New Topic
>
Reply<
Esato Forum Index
>
Sony Ericsson / Sony >
General
> K800 (available yet?)
Bookmark topic
i got:
Order Event Order Comment Date Updated Completed
Order received Thank You Wed Jun 28 09:39:35 GMT 2006
Pre-checks Passed Completed Wed Jun 28 09:39:35 GMT 2006
Order Sent for Credit Checking
Credit Check Passed Completed Wed Jun 28 09:39:37 GMT 2006
Payment Successfully Taken (or not required) Single payment has been successful. Thank you. Wed Jun 28 09:39:38 GMT 2006
Mobile Telephone NumberAllocated Completed Wed Jun 28 09:39:40 GMT 2006
Order sent to warehouse for packing and shipping Thu Jun 29 15:02:17 GMT 2006
Goods in stock at warehouse
Order is with carrier for delivery
--
Posted: 2006-06-29 19:27:46
Edit :
Quote
I want my order to change now! I ordered 17:32 on Wednesday, so thats one person who ordered before me and one after who have both had their status changed!!
--
Posted: 2006-06-29 19:41:43
Edit :
Quote
yeah but neither have been confirmed as in stock at the warehouse so really they are no further along! Until those last 2 sections fill in with dates its still not coming.
--
Posted: 2006-06-29 19:46:05
Edit :
Quote
order sent to warehouse doesn't mean in stock though, just means it's been sent for them to deal with when they have it .... apparently.
You need to check "order line status" bottom right, this tells you the stock avilability.
This is a nonsense on o2 part.
[ This Message was edited by: peanut on 2006-06-29 18:50 ]
--
Posted: 2006-06-29 19:47:47
Edit :
Quote
Quote:
On 2006-06-29 19:11:22, peanut wrote:
Do you know it is actually illegal in the UK to take money from someone for an item you don't actually have - regardless if you call it a pre-order or not.
Archaic law but nevertheless it's still there!
It is illegal to take payment if you do not have the items. Payment should only be taken at the time of despatch or just before, unless there is an agreement with the customer to take payment before shipping. It is also illegal to hold customer credit/debit card details without customer agreement. That means that if they do not have the item in stock payment should not be taken. they should contact the customer for payment when the item is in stock and about to be sent. However that way is impracticle and most retailers ignore the rules.
--
Posted: 2006-06-29 19:50:00
Edit :
Quote
I agree your order been sent to the warehouse means nothing to O2. I've already had my order sent to their warehouse, about an hour or so before they decided that they had no stock. O2 must have the worst stock control computer system in the world. Most places would know that it's not in stock, so wouldn't send the order to the warehouse.
--
Posted: 2006-06-29 19:53:31
Edit :
Quote
JCwhite - That's good info to use when blagging some free stuff in a complaints letter, nice one
[ This Message was edited by: monkeyspank on 2006-06-29 18:55 ]
--
Posted: 2006-06-29 19:54:51
Edit :
Quote
Quote:
On 2006-06-29 19:53:31, Aldrew wrote:
I agree your order been sent to the warehouse means nothing to O2. I've already had my order sent to their warehouse, about an hour or so before they decided that they had no stock. O2 must have the worst stock control computer system in the world. Most places would know that it's not in stock, so wouldn't send the order to the warehouse.
Mine has fluctuated between in stock and out of stock for the past 24 hours. On the phone now insisting someone tell me if it is in stock and give me a bloody imei number! Just for the hell of it. I won't be pissed about like this with 'systems'.
Nothing against off-shoring but I hate liars. After some story about being in retentions in Yorkshire I managed th extract that she's nothing of the sort. All I got was a mindless reading of the notes as if I had done something wrong!
Latest:
Delivery Charges
Delivery Charges
Delivery Charges
Sony Ericsson K800i 3G (G)-H
Sony Ericsson K800i 3G
Provisioning Failed
3G Postpay SIM
Provisioning Failed
RETENTION RETURN CARD
Provisioning Failed
O2 UK Handset Tracking Code
Provisioning Failed
[ This Message was edited by: peanut on 2006-06-29 19:07 ]
[ This Message was edited by: peanut on 2006-06-29 19:10 ]
--
Posted: 2006-06-29 20:02:26
Edit :
Quote
the latest i heard from O2 was at 5:30pm when i phone retentions again to complain. he said to ignore all the out of stock emails as it definately is in stock.. but i should expect it before next monday or tuesday now!?
so who knows!? obviously not O2
--
Posted: 2006-06-29 20:10:10
Edit :
Quote
where does it say provising failed or whatever, dont say it anywhere on mine..
im still fairly confident mine will show up tomorrow morning
--
Posted: 2006-06-29 20:25:55
Edit :
Quote
New Topic
Reply
