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mr_lou Posts: 403

This is just too weird.

I'm noticing now, that some videos recorded with an Arc are fine regarding audio volume. But my Neo has insanely low audio-volume on videos. How can this be? Isn't it supposed to be the same hardware?

Could it be that SE has used some lesser quality components because they were running short of components due to the Japan disaster?
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Posted: 2011-06-19 09:39:56
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kaizerp900 Posts: 88


I have no issue at all with the video recording on my Neo , the audio volume is pretty loud , if anything it's a bit too loud.

Maybe you just have a defective handset.
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Posted: 2011-06-19 09:43:40
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mr_lou Posts: 403


On 2011-06-19 09:43:40, kaizerp900 wrote:
Maybe you just have a defective handset.


That's possible. I sent it back yesterday, so will see if I get a new one of if they replace the components.
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Posted: 2011-06-19 13:19:35
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mr_lou Posts: 403

Well, I bought another Neo and must conclude that Neo simply has a lesser quality microphone than Arc.

If we say that Aino audio-volume in video-recordings are 100%, then
my Nokia N82 also gives me 100%
my Vivaz Pro gives me only about 40% (piece of crap)
my Neo gives me about 60%
and my coworker's Arc gives 100%

(EDIT: I've done those tests by recording the same video with the Neo + one of the above at the same time. If anyone can do the same test, and claim that their Neo gives the same audio-volume as e.g. Arc, then I'd really like to hear about it).

The microphone in Neo is clearly much worse than the one in Arc. And I find that completely ridiculous. That renders Neo useless to me, and Arc is too big.
[ This Message was edited by: mr_lou on 2011-06-20 14:57 ]

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Posted: 2011-06-20 15:34:58
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brize Posts: 26

Just shot a video with my neo, and in my subjective point of view it sounds pretty loud. I shot with untouched settings at 720p. Hard to say what is loud thouch, my loud could be your low.. Could it be a convertion issue or do you compare the original videos? I'd like to think it's a software thing, did you update to 2.3.3?
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Posted: 2011-06-20 17:59:00
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c96sthl Posts: > 500

try to play with the noise cancellation function...meaning the 2nd mic etc etc.

who knows the software is cancelling so much noise tht the sound you want to pick up get cancelled.

plus the position of second mic...if you are not careful, you might cover it while holding the phone for video.
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Posted: 2011-06-21 04:02:38
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mr_lou Posts: 403


On 2011-06-20 17:59:00, brize wrote:
Just shot a video with my neo, and in my subjective point of view it sounds pretty loud. I shot with untouched settings at 720p. Hard to say what is loud thouch, my loud could be your low.. Could it be a convertion issue or do you compare the original videos? I'd like to think it's a software thing, did you update to 2.3.3?


There's no conversion being done. I'm playing back the mp4 files on my PC after recording.
I tried with both v2.3 and v2.3.3. The result is the same. The audio in the Neo-recordings are only about 60% loud/clear of the audio in the Arc and Aino and N82 recordings.

You should try recording a video with two devices at the same time. If you have e.g. an Elm or Aino or another device. (Not the Vivaz though).


On 2011-06-21 04:02:38, c96sthl wrote:
try to play with the noise cancellation function...meaning the 2nd mic etc etc.

who knows the software is cancelling so much noise tht the sound you want to pick up get cancelled.

plus the position of second mic...if you are not careful, you might cover it while holding the phone for video.


I've been very careful checking such things while recording. I definitely did not hold my finger over the microphone.
I don't know what you mean with noise canceling function. But as stated, I played back the two videos on my PC, using the same player, and the difference is very clear.


I actually called Sony Ericsson support to ask about differences in the microphones in Neo and Arc. They didn't know. They advised me to try out more Neo's, but that's kinda hard for me at the moment as I've already bought two, and one of the shops refuse to take it back even though they said they would. Still waiting to hear from the other shop.
[ This Message was edited by: mr_lou on 2011-06-21 06:35 ]

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Posted: 2011-06-21 07:29:30
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mr_lou Posts: 403

Ok, I've just talked with Sony Ericsson Xperia support again now, and this time they gave me some useful information.

It is infact true that Neo records sound at a lower volume in video-recordings than Arc. They tested themselves while I was on the phone with them. And they believe, that the reason for this is, that the Arc uses both microphones when recording videos, while Neo only uses the microphone on the back of the device.

Apparently using both microphones on the Arc, gives the same audio-volume on videorecordings, as the one microphone does on the Aino - but not the Neo.

So there you have it. Problem at least explained now.

I'm left with the two Neo's I don't want, and struggling to get my money back for them.
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Posted: 2011-06-21 08:20:36
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Big_D Posts: 222

Just got my Neo, is it rooted already or not? How do I root it?

also, I heard gingerbread will install app to SD, will it be done automatically, or is there something I need to do first?
[ This Message was edited by: Big_D on 2011-06-22 23:33 ]

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Posted: 2011-06-23 00:27:44
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mr_lou Posts: 403

I'm being told now in another thread, that I must have been very unlucky getting two Neo's that's clearly flawed. I posted this demonstration of the audio-difference between an Arc recording and Neo recording, done at the same time.

If you agree that the Neo definitely should not be that much different than Arc, please let me know in this thread. Thanks.
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Posted: 2011-06-23 08:00:58
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