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I can confirm that the new firmware R1N035 does NOT fix the disconnection issue.
However, pressing the button on the headsets I've got (HBH-662 and HBH-660) now re-connects the headset to the phone - which is a start.
There is another firmware coming soon (!) that seems to fix the issue. We've tested firmware T1Q065 that has maintained a connection to various data links/headsets for upto 7 days without disconnection. Unfortunately I don't know when its going to be released.
[ This Message was edited by: happycheesecake on 2005-09-14 20:13 ]
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Posted: 2005-09-14 21:09:42
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Hi all,
Yes I am having the same problem. I have a SE W800i with T-mobile in the USA, along with a TomTom Go 700.
They pair without problems.
I can dial a phone number from the TomTom without problems.
I can download the phone book into my TomTom without problems.
HOWEVER...
After establishing a call, I cannot get any audio on the TomTom, nor can they hear me.
With the W800i, once in a call you can hit the "More" option button, and then select "Transfer sound" option to send audio to the TomTom. However, even after doing this I get absolutely no sound. Worse, after selecting "Transfer Sound" the w800i is unable to re-establish a link with the TomTom ... not sure if the problem is with SE or TomTom.
I did find the email address of the TomTom USA President:
Jocelyn.Vigreux@tomtom.com
I suggest we all email him and ask for help in resolving this issue, as TomTom support has never gotten back to me!
Here was what Sony-Ericsson has to say. Looks like the W800i support BT2 and maybe that's why we are having compatibility issues:
-----------------------------------------------------
Thank you for contacting Sony Ericsson Online Support.
There is no information in regards with the compatibility between Sony Ericsson
products and third-party products such as the TomTom Go 700. If you would like,
we recommend contacting TomTom to inquire if they are able to provide further
information on the compatibility between the TomTom Go 700 and the W800i.
We have provided the following Bluetooth specifications for the W800i to help
determine if the TomTom Go 700 Bluetooth specifications are similar. The W800i
is manufactured to meet Bluetooth Specification 2.0.
The following are the Bluetooth services supported:
- Dial-up Networking Profile
- Generic Access Profile
- Generic Object Exchange Profile Headset Profile
- Object Push Profile
- Serial Port Profile
- Synchronization Profile
- Basic Imaging Profile
- Handsfree Profile
- Headset Profile
- File Transfer Profile
- Human Interface Device (HID) Profile
If we can be of any assistance in the future please do not hesitate to call one
of our representatives at 1-866-SONY-ERICSSON(1-866-766-9374).
Best regards,
Jim
Your Sony Ericsson Online Support Representative
Sony Ericsson Mobile Communications
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AND HERE WAS TOMTOM'S REPLY:
Bluetooth coding within each Bluetooth stack is different between devices and manufactures. Because of these differences, not all Bluetooth devices are compatible to connect to any other device using Bluetooth. The engineers in Amsterdam have tested this devices and it is not compatible. There are no specifics as to why. If you want a phone that is compatible, please stick to the compatibility list here:
http://www.tomtom.com/product[....]?ID=77&Section=107&Language=4. These are phones that are compatible and can support if you were to run into any configuration problems. If you have any further questions, please contact us.
Kind Regards,
TomTom USA Customer Service
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Posted: 2005-09-21 22:30:36
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I have been following this thread with interest as it seems that the problems I have are relate. I have a Holden commodore (Australian model) with a factory fitted Bluetooth kit. This kit has worked without problem with my old T610 and my wife¡¦s K700.
The kit itself is 1.1 compliant. I have been unable to get it to work properly with my K750i. Initiating a call from the car kit registers the with the phone but quickly loses its connection.
Anyway here is what I received from SE about 1.1 compliance¡K
Thank you for contacting the Sony Ericsson Call Center. The K750i has Bluetooth 1.2 and meets Bluetooth 2.0 specification. The K750i may work with third party Bluetooth hardware using Bluetooth 1.1 but Sony Ericsson can't guarantee that it will function to it's full extent. Please contact the third party vendor regarding this issue. Currently K750i is compatible with very limited hardware, not all Sony Ericsson Bluetooth hardware is compatible with it unless explicitly specified.
Best Regards,
Syed Aziz
Sony Ericsson Call Center
It looks like my only option here is swap it for its poorer cousin the Nokia 3230. Too bad I sold my iPod in favour of the K750 ƒ¼ should have made sure everything was ok 1st.
I'm really hoping someone here more informed than me can set me right. As its a cool phone but useless to me without the car kit.
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Posted: 2005-09-22 12:01:12
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Seems to me.. only way I can see to fix this .. is to make the K750i and D750i Bluetooth 1.1 compatible.. god knows how !
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Posted: 2005-09-23 22:22:16
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Maybe you can try to connect an external BT1.2 receiver
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Posted: 2005-09-24 00:40:30
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I think I have a related problem.
My W800i also shows a white screen and restars after beeing connected for a while to my Mac TiPowerbook G4 with OSX 10.3.9. A bigger problem however is that I can´t seem to sync my phonebook, calendar etc with the mac program iSync 1.5, the "Connect with iSync" is greyed out in the bluetooth settings dialog
I´m using an usb bluetooth device that probably is BT 1.1 or 1.2.
anyone else experienced and solved this problem?
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Posted: 2005-09-28 23:00:52
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You need to upgrade to Mac OS X 10.4 Tiger and iSync 2.1 for W800 support.
http://www.apple.com/macosx/features/isync/devices.html
Check out the
"Apple Macintosh and Sony Ericsson issues" thread too. This is a Mac-specific thread!
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Posted: 2005-09-28 23:22:22
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./..So. are we any nearer to fixing this useless phone to make it work with "older" bluetooth products?
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Posted: 2005-10-05 15:38:39
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I have a BT2.0 dongle... and i have never lost a connection yet!.
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Posted: 2005-10-05 23:41:34
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Quote:
On 2005-10-05 23:41:34, neox wrote:
I have a BT2.0 dongle... and i have never lost a connection yet!.
Err... because its a bluetooth 2 device ! - the problem is with older devices (if you've read this thread you would notice that)
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Posted: 2005-10-15 18:14:36
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