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Darn. Tried all this. Still no luck...
Anyone else have any other ideas?
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On 2003-01-10 06:28, spoon wrote:
I tried jonnor's #4 step by typing the command
"regsvr32 %windir%system32atl.dll " without the quotes in the Start-Run... menu
Then I re-installed PC Suite and now the Synchronize function works.
Quote:
On 2003-01-09 19:49, jonnor wrote:
Do a search and you'll find a lot of tips to make it work, but I'll help you out a little bit with these.... :
1. Unistall Data Suite
2. Deactivate ANY antivirus software
3. Deactivate MSN, ICQ etc.
4. In a DOS prompt or Run dialogue): regsvr32 %windir%system32atl.dll
5. Insert the Pc Suite for P800 CD and in the Control Panel, Add
remove programs, Choose Pc Suite for P800 and choose repair.
I did this and finally got everything to work!
[ This Message was edited by: spoon on 2003-01-10 05:30 ]
[ This Message was edited by: spoon on 2003-01-10 05:31 ]
[ This Message was edited by: spoon on 2003-01-10 05:32 ]
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Posted: 2003-01-13 09:03:00
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Cunning Man,
Not a fix but I wanted to point out that I am having the exact same problem running XP and attempting to sync with Notes R5.
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Posted: 2003-01-13 09:51:00
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Cunning Man!
Have you tried to install ZA yet?
Best Regards
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Posted: 2003-01-13 10:53:00
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I use WIN200 and Outlook 2000, and when I sync It allways freeze when it says "initializing". But when I under "contacts" choose to sync with "windows address book" It works OK! ????
No acces to Outlook, or what?
@pabbas: "You have to set your outlook to let external program access it"
How to?
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Posted: 2003-01-13 11:07:00
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Mrhammond (sp?): No I haven't tried Zone Alarm yet - may try it this weekend. Sounds like a pretty quirky solution though - someone else try this before I do
!
Re access to Outlook: I think the original poster was referring to that window that pops up (sometimes you have to ALT-TAB to see it) from Outlook, asking if you want the external program (the PC Suite) to be able to access Outlook's database - obviously hit YES.
Keep the ideas coming... this Outlook issue is driving me beserk.
C
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Posted: 2003-01-13 11:27:00
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I've tried all these too (except Zone Alarm) still no luck. Also tried turn on the debug and saw a number of 'ERROR' but can't understand the debug log.
@Cunning Man, and others...
Any luck yet? Please post here if you guys found anything.
/floAt
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Posted: 2003-01-17 08:51:00
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Float,
I actually did try installing ZoneAlarm a couple of nights ago... No luck there either. The synchronization process still gets stuck at the "Synchronisation in progress" window.
I have given up trying on my current system.
My suspicion, again, is that the problem is potentially due to incompatibilities with certain MS Windows/Outlook/hardware configurations. As mentioned in an earlier post, I've already tried clean re-installs of both Windows (2000/XP) and Outlook and the PC Suite software etc. The only variable I have not yet fiddled around with is Hardware. I will hopefully be able to borrow/buy a new PC in the next few weeks to try out this theory.
Maybe if I'm lucky, Sony Ericsson will post a software patch of some kind in the meantime. Frankly I'm more than a little disappointed by the customer support experience to date on this issue - 3 emails over about 3 weeks, and no response so far. I guess the chaps over at SE don't subscribe to the Chasm theory of consumer marketing - that the key to success of any new technology product is to coddle your early adopters, as they would typically act as free evangelists to other early adopters as well as the more conservative buyers they know... Obviously I realize it would take time to come up with fixes, but all they needed to do would have been to acknowledge the problems various buyers have had - maybe they think that doing so would hurt sales - not realizing that this silence is even more hurtful in the long-term.
Whoops. Apologies for that rant. It's been a quiet day at the office.
Best,
C
[ This Message was edited by: Cunning Man on 2003-01-17 09:14 ]
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Posted: 2003-01-17 09:29:00
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I will tomorrow post a message that will help you instaling the software.
I donī't have the message here at work.
You have to change a file in windows in order to install the software.
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Posted: 2003-01-17 10:07:00
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Cunningman
I sympathise. I am having problems too.
My config is Outlook 2002/Exhange 5.5/Win2k SP3. I can sync but the process is: Start sync>Allow Access to Outlook (any time limit - makes no difference)>Wait Atleast 10 minutes>Allow Access Again> Then finally it moves to analysing and usually only take a minute or two to sync. This might not sound too bad but a) if you use the pc in the 10 minutes wait it takes even longer b) if you miss the second request it doesn't sync.
I have tried all the tips on this thread - loads of un-installs and reg' cleaning to no avail. I've tried syncing late at night to see if it was a network speed issue but to no luck.
SE Customer Support (UK) have been dreadful, 2 standard replies not answering my issues and the third about a syncing a T68i (even tho' the email had reference below to P800!) When I called in they basically said there's nothing that they could do - so tough! No escalation offer, zip!
After several PDA's syncing with no problems, this is the worst syncing software I've ever used. If anyone has any more ideas please let us know as we are probably going to have to sort this one out ourselves.
Tim
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Posted: 2003-01-17 10:18:00
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It happened to me. What I did was to go to Control Panel, Performance & Maintenance, System, Hardware, Device Manager, Ports then delete the line that has the USB DC cradle (something) and then reboot and let WinXP install USB driver again. I hope it will work for you too.
This message was posted from a P800
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Posted: 2003-01-18 10:36:00
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