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> T610 and HBH-30 crackle noise problem
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I've got a T610 (w23 on Orange in the UK), and a HBH-60, and I get BT crackling. Not so bad I can't make out what's being said, but laughably bad copared to a wired headset. Nice one SonyEricsson!
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Posted: 2003-07-07 10:35:42
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Yep - I have T610 wk23 on Orange also and just got a HBH60. Same problem being a bit crackly - still useable, but not good. Dont know if to send it back to get a refund and a different model or wait until SE release a new one - HBH65 perhaps?
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Posted: 2003-07-07 12:41:44
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I think that everyone who has this problem should email Sonyericsson, or telephone their Customer Services to complain.
The impression I am getting from them is that they are not going to do anything about it until enough people complain!
So get complaining
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Posted: 2003-07-07 13:09:08
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ferrarista44 Posts: > 500
i have heard that W24 up doesnt have crackle.
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Posted: 2003-07-07 13:18:07
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I have just spoken to the Sony Ericsson E-shop UK (Ran by Data Select in High Wycombe) where I got my HBH-60 from. Again they say they are not aware of the static problem with a T610, although the guy there did say that there was a recent software release which may sort this. I am sending it back to him and he said he will test it on his software upgraded handset. He did seem quite keen however for me to swop it for a HBH30 or HBH35.
I will let you know what happens.
[ This Message was edited by: Daneen on 2003-07-07 12:50 ]
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Posted: 2003-07-07 13:48:08
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I've just called Sony Customer Care Belgium and they are aware of the problem.He said the problem will be solved with the new firmware.He said that firmware should came out 2 weeks ago but they had to change that firmware to solve the problem with the headsets.He thinks the firmware will be availlable within 2 weeks.
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Posted: 2003-07-07 16:01:00
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oh man.. so just to double check,
i have the SE T610 03W22
and i plan to get the HBH-60 tomorrow, u guys are telling me that it won't work
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Posted: 2003-07-07 20:07:37
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03w22 is the hardware, I'm talking of the software.You can change it by an upgrade in a sonyericcson store.
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Posted: 2003-07-07 20:20:05
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so.. umm.. is it safe for me to get the headset or will i get this hissing/crackling noise ?
do i need to know what software version i have first, if so how do i find this out ?
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Posted: 2003-07-07 20:27:58
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Magnum,
You mentioned that the SE Cust Care Ctr in Belgium has been developing a new version of software to solve the T610/HBH-60 Crackle Problem. But did they give you a fix date on when will that new version of software be available?......or they'd promised to call you up once the new software is available?
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Posted: 2003-07-08 19:28:03
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