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This is the problem I'm having. Orange insisted they were having battery problems with the T38, but the T39 was fine!! Confused, I asked what the T38 was and was told it was "the one with the colour screen," so I assume they have confused it with the T68.
When I phoned Ericsson, the lady said she didn't know about the fault, but that they would be happy to look at it. This means sending the handset away for a week or so, which isn't feasable at the moment.
When my exams are over, I plan to write to Orange as the message doesn't seem to be getting through their call centres.
--Matt
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Posted: 2002-05-07 11:20:00
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t38 eh? LOL hmmm now what was that cancled model from ericsson called that were basically a t39 in other colors (and a much earlier launch date?)
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Posted: 2002-05-07 11:23:00
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Yes, I believe it was very popular on the Orange network. AHEM.
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Posted: 2002-05-07 11:26:00
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i've been googeling a bit and i found the t36... basically a t39 without gprs... should have been the first bluetooth phone but the r520 beat it to it... i think that was the phone i'd have gotten instead of my 6210 if it had come out... too bad ericsson
[ This Message was edited by: Epedemic on 2002-05-07 10:33 ]
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Posted: 2002-05-07 11:31:00
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LOL - now that is truly hideous!!
http://www.mobic.com/images/t36-3_look.jpg
Also, if you look at
http://194.244.164.5/rataplan/img/cosebelle/t36.gif
^^Note the disproportionately long aerial!!
[ This Message was edited by: Allione on 2002-05-07 10:40 ]
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Posted: 2002-05-07 11:36:00
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hehe yes... luckily it was supposed to be out in the classic blue we all love (same as t39)
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Posted: 2002-05-07 11:39:00
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I just bought a used 1-month old unit off my friend. Checked and saw that it has 01w38 at the back. I'm not sure how the previous owner treated the battery but at full charge I see about 200-225hrs stby mode, while the talk time fluctuates like nobody's business. However, it usually lasts about 3-4 days, and I always switch the phone off at nite.
I actually have a colleague whose husband works in the factory that manufactures Ericsson phones here in Malaysia. Will get her to ask her husband if it is really true that the production of the T39 is discontinued.
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Posted: 2002-05-07 15:45:00
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Quote:
On 2002-05-05 21:56, Maccboy wrote:
Has anyone had their standby time problem fixed in the UK?
If so which service centre?
I've phoned around and NOBODY is aware of the problem!
I also tried phoning Orange, Ericsson, and the Sony servie center in Slough and they all say that they have never heard of the problem or the standby time fix.
What software version do you have at the moment?
I am wondering if it is worth trying R4A008 ( I have R3B006) just incase that does fix it?
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Posted: 2002-05-07 15:56:00
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Well, I just upgraded to R4A008 but I couldn't tell any difference at all besides that the secret snake game is activated using 789 instead of 3#2!
Can someone pls explain what is the improvement in this new version?
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Posted: 2002-05-07 16:02:00
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Right, my first post... I've been having the same problems with this phone, on Orange too.
I've had one replacement battery - and they want to send me a new one. I've also spoken to Ericsson's support line direct, and they've denied that they've heard of the problem. Their shooting themselves in the foot tbh, cos I'll go back to a 6210 if they're not careful.
I've now got the local service centre number (Wimbledon), and I'll go there on Monday. Anyone got any firm things I can tell them about what to do, and which thing to get off EMMA? I'll let you all know if they're OK with it, and whether I see some improvement.
Has anyone in the UK managed to get this fixed?
S
)
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Posted: 2002-05-10 15:27:00
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