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Lembo Posts: > 500

The first problem with that is you still need someone to lend you their unbranded phone.
And secondly......we shoudn't need to do that!
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Posted: 2004-09-30 14:46:08
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irchs Posts: 20

Agreed... it's especially annoying when all your friends have O2 branded phones

Jan
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Posted: 2004-09-30 18:34:55
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obry Posts: 3

Or if you live in the US where this phone is not even released and barely anybody has this phone.
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Posted: 2004-09-30 19:49:10
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blokey2 Posts: 20

I got my phone on O2 from Phones4U, and it seems completely unbranded.

The customisation bit of the software info reads:

Customization
CDA102286/17 R2A
cxc125822 R2L001
EU_2

I've been able to use the online update with no problems.
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Posted: 2004-09-30 21:01:14
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neilmusgrove Posts: 19

Just been on to o2 on the phone, they dont seem to know anything about the update service (she did say the technical manager wasn't there) and she suggested it was a matter i need to take up with Sony Ericsson because the o2 phones come straight from them and o2 don't do anything with them. She basicly didnt know anything about it and neither did her manager. She said she would look into it though.
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Posted: 2004-09-30 21:13:12
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Memzee Posts: 399

Quote:I am sorry to learn about the inconvenience that may have caused to you with
regards to this matter.

I would like to inform you that you cannot update firmware online. You will need
to visit the nearest O2 store or Sony Ericsson store in order to apply this
service to your handset.

If you need further information regarding this matter, please reply to this
email.

For further details about O2, please visit our online Help Centre at:

http://www.o2.co.uk/help

Kind regards,

Fahim Shekhani
O2 Customer Service.

No shit. Oooooh are they gonna get it now.
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Posted: 2004-10-01 00:09:52
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neilmusgrove Posts: 19

Quote:

I would like to inform you that you cannot update firmware online. You will need
to visit the nearest O2 store or Sony Ericsson store in order to apply this
service to your handset.




To me that reads as a general statement ie - you cant update firmware online (which was true until recently) and not a specific reply.
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Posted: 2004-10-01 00:29:38
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anlog Posts: 57

For those of you in the USA with K700's, I have a way for you to upgrade your phone to R2L001 and decustomize it, regardless of the branding (o2 / Vodafone / etc).

PM me for more info (ONLY if you are in the USA)...



[ This Message was edited by: anlog on 2004-09-30 23:41 ]

[ This Message was edited by: anlog on 2004-09-30 23:42 ]
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Posted: 2004-10-01 00:41:21
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demon-knight Posts: 15

just got this from o2...not good

Thank you for contacting O2 Customer Service.

Please accept my sincere apologies for any inconvenience that may have
been caused.

The service for getting upgrades to the Sony Ericsson firmware has been
discontinued. We are getting customer feedback on this service. If the
need arises, we will again continue this service.

However, we cannot confirm the exact date when the service will be reinstated.

I again apologise for any inconvenience that this may have caused.

If you need further information regarding this matter, please reply to
this email. For further details about O2, please visit our online Help
Centre at:

http://www.o2.co.uk/help

Kind regards,

Sheetal Shyam
O2 Customer Service.
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Posted: 2004-10-01 11:44:06
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irchs Posts: 20

Quote:
However, we cannot confirm the exact date when the service will be reinstated.


More bullshit...

Jan
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Posted: 2004-10-01 11:53:44
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