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A very hotly debated topic, one which will last forever!
Im with Orange myself, and have used them for several years. Customer service is second to none. Coverage is good, but not fantastic. Luckily its great here in Exeter.
Would however prefer to be with Vodafone, but they are so damned expensive. My brother works as a testing engineer for the pay-as-you-go side of vodafone, and he admits they are very expensive, and customer service could be improved. They do however, have the best coverage, no question.
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Posted: 2002-07-18 14:48:00
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On 2002-07-18 13:41, ultimatemobiles wrote:
Well thats my dealings with Vodafone, I think they are a top notch company and I wouldn't change to anyone else!
Simon
Yes that's what I thought until this year. Things can happen to make you change your mind though.
Ed
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Posted: 2002-07-18 18:56:00
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I'm on vodafone and have 3 contracts and o2 with 3 and the sigal is almost the same I would say sometimes o2 are better but that could be because I have my o2 card in a t68i and the vodafone one in a nokia3330
but theres one problem I live in tipton st john near exeter and I have NO singal on both......all round devon the sigals on both are very very good
good job my house is rented and buyin a new one in exmouth....
but does anyone know how to boost the signal on the networks do you think I could phone up the networks and ask them to give me some network where I live...?
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Posted: 2002-07-18 20:01:00
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I doubt if they will install transmitters for you unless you can supply details of a few others who are also affected. Its interesting how all the networks quote 99% UK coverage except for 121 who claim 99% GB coverage.
Anyone know why?!?
rule!
[ This Message was edited by: prodigy on 2002-08-03 13:52 ]
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Posted: 2002-08-03 14:34:00
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Hello folks, been reading for a while and thought I'd finally put my oar in...
I've been with Orange for a couple of years now, and have never really had a problem. The new text message bundles they've introduced are a good idea, at last, and brings the pricing more or less up to date with the others.
Their customer service is OK.
Their range of phones is awful.
My only real beef is since I've got my T68 (hurrah!). I was under the impression that the only reason Orange weren't offering the upgrade to T68i functionality was due to the same testing that delays their phone releases. Of course, the T68i is now out on Orange, and they're still stopping CarphoneWarehouse and Ericsson themselves from updating my handset. I want more pictures. I want faster texting. I want MMS. I want IMAP email. I want picture caller ID. The bastards can't really expect me to fork out another £170 to buy a T68i upgrade, can they? And I don't want to pay for a third-party to do the upgrade because it'll a) void my warranty and b) cost me money, when everyone else is getting it for free.
So my biggest beef with Orange is that they try to control the phone that you bought off them. They put their badge on it, they lock it, and they stop you upgrading it. Great. >:(
Once again, hi all
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Posted: 2002-08-03 16:39:00
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Just sent the following bitchy message to Orange's 'Suggestions' address... I'm not holding any real hope of a response, but it got a bit off frustration off my chest
. I'm currently trying to persuade SonyEricsson to ignore Orange and do the upgrade for me anyway. Logic is a powerful tool...
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Allow T68 owners on Orange to UPGRADE THEIR HANDSETS WITH T68i SOFTWARE
JUST LIKE EVERY OTHER NETWORK DOES! CarphoneWarehouse and Ericsson
themselves insist that Orange are not allowing them to perform the
upgrade to allow MMS messaging, IMAP emails and the other enhancements
that Ericsson wish to give me! This is NOT ACCEPTABLE! I am seriously
considering leaving Orange at the next opportunity and warning all my
friends off you.
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Ah, anger leads to the dark side... sooo alluring
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Posted: 2002-08-03 23:39:00
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Eciton> Didn't know Orange stopped you upgrading - that's not good at all!!
Hmmm was thinking of switching to Orange but now I'm not sure at all?
Let us know what they say...
Ed
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Posted: 2002-08-04 00:18:00
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Well, here's what SonyEricsson said on the matter as of the day before yesterday:
Dear Sir,
Thank you for contacting Sony Ericsson,
With regard to your enquiry, please accept our apologies for any
inconvenience caused during this matter.
However Orange have not yet provided authorisation for the T68-T68i software
upgrade to go ahead.
Should you require any further assistance please do not hesitate to contact
us.
Kind regards
Mike Rowlands
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CarphoneWarehouse say:
The Sony Ericsson T68 to T68i software upgrade is now available in all Carphone Warehouse express repair centres.
To find out your nearest centre please call our Repairs helpline on 0870 167 0870.
We strongly recommend that you save all data stored on your handset as neither Sony Ericsson nor The Carphone Warehouse can be held responsible for loss of data. Any phone numbers stored on the T68 will need to be copied to the SIM card prior to having the software upgraded to the T68i. There will be no hardware differences and the memory size and functionality will also remain the same.
Please note that we are not able to perform software upgrades for Orange Sony Ericcson handsets.
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So it's currently a no-go, I'm afraid. I will keep on pestering everyone I can think of until they do something about it, and it would be great if everyone else would do the same!
All the best folks,
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Posted: 2002-08-04 20:17:00
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That's shite! Hmmm looks like i might be stuck with Voda if thats what Orange are like! Ed
This post was posted from a T68i
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Posted: 2002-08-04 21:11:00
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That figures!
I was with Voodoofone a few years ago and I thought they sucked!
It's funny how things can come back to haunt you. I really did believe that Orange were a good network until the T68m debacle.
I really can't understand what they hope to gain from doing this to their customers.
I for one will be changing networks as soon as I can reasonably get out of this contract.
As far as the s/w upgrade goes. Do it! I can't see how you can invalidate a warranty by doing a manufacturer approved upgrade.
My signature says it all!!!!!!!!
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Posted: 2002-08-04 23:36:00
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