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When buying a new phone, initially I usually act as if I have no idea of what is going on. It's a well known tactic in business negotiations, and I have found it to work perfectly regarding the purchase of mobile telephones.
You'll usually be able to lull the other party into a false sense of security, subsequently utilising your extended knowledge on the subject, thus gaining the upper hand.
However, when I upgraded to the K700 (ages ago), I played stupid. Through regular conversation I had mentioned that my company had just supplied me with a Wifi enabled laptop. Apparently the salesperson had understood that I liked wifi, and had decided to use that in his sales pitch.
Now, what I find amusing is that he told me that since he could see that I was a 'valued customer' he could do me an extra favour. He said that if I bought the phone then and there, he would be able to get me a 'special' code to enter into the phone, which would make it wifi compatible... I mean honestly, that is utter crap. By the way, all this "advice" was gained from the Carphone Warehouse, who in my opinion are dangerous rogues.
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Posted: 2004-12-18 02:36:02
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"carphone whorehouse"
guess who?
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Posted: 2004-12-18 04:36:00
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@ london uk
so did you buy there and then? did you get this magical "code"?
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Posted: 2004-12-18 06:12:00
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On 2004-12-18 06:12:00, Nature wrote:
@ london uk
so did you buy there and then? did you get this magical "code"?
No, I didn't. I think he said what he did, because he could tell I wasn't keen to buy it immediately, and I guess he thought he could sway my decision by making things up.
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Posted: 2004-12-18 21:19:05
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I must say that I find the level of generalisation in this thread quite rediculous. I have found most mobile phone shop staff to have an average level of knowledge concerning mobile phones, neither completely clueless nor completely clued up. I have also encountered staff who are very ignorant of mobile phones and staff who have a great deal of knowledge on the subject.
Personally I rather like CPW and Orange too, both of which seem to employ staff who are genuinely interested in mobile phones. I have read several bad reports of Phones4U, especially concerning pushy and unknowledgeable staff, but that seems to be changing of late. The Link don't rank too highly in my opinion, with the level of technical knowledge being displayed, in any dealings I have had with them, not impressing me very much. Having said that, I have only spoken with a small minority of their staff, I would imagine there are many Link staff who are knowledgeable about their products.
I think we have to remember that we are, for the most part, 'mobile phone geeks', in that we are very interested in mobile phones and actively seek to learn more about them. Most people treat mobiles as a tool, for communication and entertainment, not as a hobby, like many of us. Belittling shops assistants with superior knowledge doesn't seem like a very good show to me, it would seem better to politely refuse the assistants help and make an informed choice on one's own.
_________________
"I may be drunk my dear woman, but in the morning I will be sober, and you will still be ugly." WSC
[ This Message was edited by: scotsboyuk on 2004-12-21 19:22 ]
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Posted: 2004-12-19 06:39:55
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@scotsboy
Huzzah!
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Posted: 2004-12-21 11:56:56
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On 2004-12-19 06:39:55, scotsboyuk wrote:
I think we have to remember that we are, for the most part, 'mobile phone geeks',
>>>>QUOTE OF THE YEAR 2004!!!!!!<<<<
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Posted: 2004-12-21 13:04:10
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I think that deserves a new thread!
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Posted: 2004-12-21 13:06:57
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Thanks all for sharing ur view,etc.
I think we should all open a phone store and we all work there cause most of us 'know' what phones are all about
heh-heh.
"Welcome to the Esato Phone Shop, how may we help you?"
Back to the topic, you guys are right, most of them employ sexy women to sell the phone but still most of them know more than the people behind the counter! heh-heh
But you do get at least one phone enthusiastic working in a phone shop.
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Posted: 2004-12-21 22:11:57
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@peepboon
I bought my V800 from a rather nice looking girl in a local Vodafone shop. I can assure you that her knowledge of mobiles phon ... I mean her looks, didn't influence my purchase in any way.
_________________
"I may be drunk my dear woman, but in the morning I will be sober, and you will still be ugly." WSC
[ This Message was edited by: scotsboyuk on 2004-12-21 21:21 ]
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Posted: 2004-12-21 22:19:39
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