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Superluminova Posts: > 500
now it don't work! i did a few minutes ago
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Posted: 2005-01-19 01:12:28
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im willing to bet money that this is an o2 f/w issue. but knowing o2 they will blame everyone else first (including customers probably) and it will take them 6 months to work it out.
and it seems gprs is in a mood tonight too i was reading this thread at 11pm and my gprs went off altogether. its now 3am and its only just come on.
who says o2 cant see what we access!!
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Posted: 2005-01-19 04:03:00
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there is a thread in the technical section called k500 and virgin problems
it seems the member bought a k5 on o2, got it unlocked and put a virgin sim in. now hes having trouble with sms!
i asked if the phone is o2 branded, but no reply as yet.
if it is surely it proves that its o2s crappy f/w thats at fault?
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Posted: 2005-01-19 04:22:00
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HA HA!
what you get for using a analouge network that switched to a digital network!
HA HA
fatreg
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Posted: 2005-01-19 09:37:35
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I'd say its an O2 fw issue. A friend of mine has an O2 branded K700i and has had the sms problem. My K700i, which i use on O2, hasn't any problem with sms! @fatreg: not the most constructive post you've put there.
This message was posted from a K700i
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Posted: 2005-01-19 20:06:50
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I've had my k700i for about 6 months... the first 4 months the servcie was ok, but the service on o2 has steadily degenerated since to the extent that at least 2 days a week i no longer get (or are able to send!) texts...
I've been in contact with O2 all morning about this, they have withdrawn both the s700 and k700 from sale. If there are any links to it on any website etc, then even if ordered, they assure me they won't be dispatched.
The issue, as explained to me by there staff on 3 seperate occasions, is a fundamental technology mismatch between what O2 network can support and what the SE phones can do.
Although only 1% of phones had previously had issues reported, the number is much higher now ... if you dont believe me you try getting through to customer services to discuss it! lol... It would appeat lots of people, myself included, assumed it was a network coverage issue and therefore didnt report anything until now!!!
O2 are offering all customers who own k700 or s700 phones the option of moving to either Nokia 6230, Nokia 6610 or SE T630. Or customers may leave the network (even within min contract periods) free of charge.
They originally claimed it was SE who withdrew the handsets from all networks but having also spoken to T-mobile and Orange this morning, its clear thats not the case. It is specific to O2, and it is an issue that phones would seem to develop the longer you have them!!!!! BE WARNED!
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Posted: 2005-01-20 16:17:48
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i bet the reason the problem seems to be spreading is that o2 have been messing with the network and made things worse.
im just waiting for a press release:
"o2 no longer support sms for sonyericsson phones"
because theyve messed things up beyond repair.
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Posted: 2005-01-20 16:38:00
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Hmmm.....
O2 ARE still selling the S700i, just not the K700i. Just called O2 Direct Sales to confirm - number's on the website (08702257879). And it IS still available on their website.
Weirdorama!
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Posted: 2005-01-20 16:49:10
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Thats crazy. I quite literally just spoke to the disconnections guys about it.... 0870 2259933 option 3... they *tried* to get me an s700i (which i offered to pay for!) but said that it was no longer available. I told them i had it on-screen on the website at that time to which they replied even if i order it, it will not be dispatched! E-mails had been cascaded around the organisation to that effect earlier this morning (or so they claim!)
Stupid company tho... you'd think sales would work from the same system as everyone else surely?
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Posted: 2005-01-20 16:56:24
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Superluminova Posts: > 500
I take it this discconnection only applys to phone bought from o2 store or online? or is it for anyone how has bought a s700i on o2?
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Posted: 2005-01-20 17:04:41
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