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Mine has changed to order with courier arund 6.30am. Personally i have never received an email from o2 telling me its on its way. However the tracking number to track it with dhl is the gm-******* order no. However its not showing up on there system yet - well mine isnt anyway.
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Posted: 2006-06-30 10:20:11
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where abouts on dhls site can i track my package?
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Posted: 2006-06-30 10:21:40
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after sending a complaint by email last night, i had this reply...
"Dear Craig,
Thank you for contacting O2 Customer Service.
I am sorry your requested phone Sony Ericsson K800i is currently out of stock. We are testing the performance of the phones. After the testing for the performance of the phones is over, we will then dispatch it to our customers.
You now have two options:
1. Wait until the testing is over and we will then send it to you.
2. You can cancel this order and order another phone from our current range. If you would like to do this, please reply to this email and we will help you further"
.....is it me or does that have a whiff of b*llsh*t about it?
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Posted: 2006-06-30 10:40:08
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My email give me about a 10 digit tracking number begining with a 2xxxxxxxxxx
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Posted: 2006-06-30 10:41:45
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Ok, mine too has changed, and as of of: Fri Jun 30 07:20:15 GMT 2006
Your order is now with the carrier and will be delivered to you shortly. Please see the e-mail we have sent you.
I've yet to receive an email though. I did get a response by email though.
Thank you for contacting O2 Customer Service.
"I am sorry your requested upgrade phone, the Sony Ericsson K800i is currently not in stock. The expected availability date for the Sony Ericsson K800i is 29 June 2006."
Strange considering I sent an email on the 30th!!!
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Posted: 2006-06-30 10:42:15
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Has anyone managed to get an upgrade from CPW at all? I'd rather upgrade and stay with them, I've been stung by o2 online before.. :s But I can't seem to find anywhereabout it, and when I rang them up the guy said there was nobody in who could answer my question at the minute!?!?
I'll try again later, just wondering if anyone's got any further ideas..
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Posted: 2006-06-30 10:53:36
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Quote:
On 2006-06-30 10:41:45, Nebbs wrote:
My email give me about a 10 digit tracking number begining with a 2xxxxxxxxxx
yep that number is the ident code. the gm-****** number is the consignment number. both will work in tracking the parcel if dhl have added it to there system. You getting anything coming up with your ref??
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Posted: 2006-06-30 11:07:08
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For those of you buying for £250 from Freemans, a little update:
"After making further enquiries, we are able to advise that further supplies of this item are expected 27th July 2006, approximately. Once stocks are received into our warehouse, we endeavour to despatch as soon as possible, with delivery taking 3 to 5 working days normally."
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Posted: 2006-06-30 11:17:38
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I managed to get an upgrade from CPW yesterday. I just happened to pop into the branch in Reading to see if they had any.
they had only got 2 in that day, the sales assistant wasn't sure if I would be able to get it an upgrade and when she checked she was quite surprised I could it for free as well
I think the price for an upgrade on o2 200 was £118
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Posted: 2006-06-30 11:17:53
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what is the email address for o2?
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Posted: 2006-06-30 11:21:47
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