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I've just come back from Tottenham Court Road where I tried 2 shops, 4 units and all but the one I bought had keyboard problems.
I tested the keyboard for 20 minutes and the screen for a further 10 minutes befoer accepting this one... so for now I have a smile again!
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Posted: 2006-08-31 15:02:39
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@masseur
any comments from the HTC TyTN retailers you spoke to?
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Posted: 2006-08-31 15:07:39
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can't remember the name of the first one but they had one return for the keyboard problems with around 20 units sold in total
I got this one from INKINO where I got my P990 from and they haven't had any back but did get one DOA unit.
They also haven't had any more P990's since the orignial 3 they got
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Posted: 2006-08-31 15:12:25
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Just back from spending an hour in the orange shop arguing about consumer rights! They finally agreed to swap the handset there and then, I've got home and there's no battery!!!!
I'm off back in now to show them the meaning of battery!!
Maybe, just maybe, I might get this sorted out sometime this millenia.
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Posted: 2006-08-31 15:14:04
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On 2006-08-31 15:12:25, masseur wrote:
can't remember the name of the first one but they had one return for the keyboard problems with around 20 units sold in total
I got this one from INKINO where I got my P990 from and they haven't had any back but did get one DOA unit.
...
Seems okay, ie less than 20% faulty units. I suspect most owners have not played with all the features yet - or they were visiting the UK and....
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Posted: 2006-08-31 15:31:15
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I have had no more problem since updating with the latest Dopod firmwar, its been nearly a solid week no reset no screen alignment problems at all.
I havent installed any software just to rule out what might be causing this issue, i will go ahead and start a one on one installation week in week out and assess this issue.
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Posted: 2006-08-31 15:49:08
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@masseur
Luck REALLY hasnt been on your side matey, i dont understand how so many units can be faulty??? Mine has worked perfectly since i got it (bar a 3rd party app playing the fool) no screen issues, no keyboard issues, no camera issues?!?! Mine got a hammering in all 3 areas as i went on holiday with the thing. Im really annoyed for u guys.
@everyone
If an update comes out is this a new "ROM" ??? (i dont quite get what the whole ROM thing is)
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Posted: 2006-08-31 18:23:50
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well so far so good with this latest one
yeah, ROM=firmware update
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Posted: 2006-08-31 18:30:00
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Im not convinced most of the handsets are displaying "manufacturing" faults, it seems that some faults occur after using the phone capability or the camers etc....surely this could suggest software issues????
How do we know that down the line a ROM update wouldnt cure the lot??? many handsets experience bugs during the first months of launch im sure?!
(edit for typos lol)
[ This Message was edited by: mrvanx on 2006-08-31 17:40 ]
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Posted: 2006-08-31 18:38:13
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if the keyboard issues were firmware then all units would exhibit the same fault when taken out of the box, but as I saw today with the units I tested they all act differently althout the space key has been common to most
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Posted: 2006-08-31 18:44:00
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