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TonyG Posts: 34


I think that is the one is orang3 friend if I am not wrong. He did once mentioned to me very long time ago.
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Posted: 2003-04-12 15:24:00
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dairin Posts: 69

mrbunglez->we have more users now over there and of course more topics Hope to see u more often there
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Posted: 2003-04-12 16:17:00
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gadgett Posts: 5

I have limited sets of HBH-60 with Singapore SE warranty selling at only $230. Call or SMS me at 96333313
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Posted: 2003-04-13 02:33:00
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cscs Posts: 25

Quote:
On 2003-04-12 03:35, dairin wrote:
Quote:
On 2003-04-12 02:33, cscs wrote:
They finally agreed to continue to operate in the evening.
Compared to Nokia, this is no where near. They open Sunday and public holiday too. many open right up to 0930pm.


hahaha cos NOkia has not so good QC phone so they have to work extra


That is not true. I visited one of the shopping center which has a Nokia center in there, Usually there is little people on Q. You have forgotten that Nokia center are mostly located in shoping center (which is very good and easy to get access). Also their center usually has a sales counter (for phone and accessories). So they follow the stndard shopping hours !

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Posted: 2003-04-13 06:26:00
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dairin Posts: 69

cool dow ...... u have to remember that NCC is run by NOkia whereas SESC is run by 3rd party, yeah u're rite that they need to change the way the manage SC, i also hope they also doing something to cope with the others
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Posted: 2003-04-13 07:49:00
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adnhk1 Posts: 447

It's not the operating hrs that are important, it's the service the service center provides that really matters. Just a word of thanks and confidence that I had for the Kallang Pudding SESC

To make it short, does Nokia Service Centre provides FREE replacement spareparts for a phone that does not have any more warranty but died after a firmware upgrade at the service centre?

Cheers


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Posted: 2003-04-13 08:13:00
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acidfusion Posts: 1

hey does any1 here uses nowmms.com? the free mms thingy? i can't seem to sign up. some prob with the mobile no. in intl format. wad do i enter?

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Posted: 2003-04-13 16:28:00
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alex Posts: 156

@acidfusion,
Try enter your h'p no as +65********.
It works well for everyone in Malaysia.
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Posted: 2003-04-14 08:13:00
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cscs Posts: 25

Quote:
On 2003-04-13 08:13, adnhk1 wrote:
It's not the operating hrs that are important, it's the service the service center provides that really matters. Just a word of thanks and confidence that I had for the Kallang Pudding SESC

To make it short, does Nokia Service Centre provides FREE replacement spareparts for a phone that does not have any more warranty but died after a firmware upgrade at the service centre?

Cheers




They d upgarde of firware for free even the phone is out of warranty which is something SE never offer. You mention about Kallang SC. I think that is the worse SC I ever seem. For any small problem, they isisted you leave the phone behind !
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Posted: 2003-04-14 12:40:00
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adnhk1 Posts: 447

well, at least my friend who recently visited them had a very good experience. See, its supposed to cost him money to upgrade the phone's firmware, but then they later called him up and told him his phone is dead after flashing! So he went down to the SC and spoke politely to the Customer Service that he would like to speak to a manager or some1 with a higher authority. Though the customer service officer said no managers were around (can u believe it?) on that Saturday, my friend just leave the place and ask for some1 to call him up the following week when some1 is around. Even though it took them almost 2 wks to call him up, the call was a very positive one that the management had agreed to replace the sparepart (which is $208) for him totally FREE, which is out of goodwill.

I think if SE Singapore can continue this type of good customer relationships, they will sure be able to at least maintain their current loyal customers, if not better, woo many many Nokia customers over too. And we, as consumers, should maybe also play our part in that we be as polite as possible (I for one failed this test many times ), and hope that things will work out positively
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Posted: 2003-04-14 14:52:00
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