Sony Ericsson / Sony : Software, Firmware and Drivers : K750 / W800 Firmware Overview
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dodgydodgy..
You keep the handset until a replacement arrives. I agree it can't be a hardware thing, if its such a widespread prob a slight change to the firmware by sony / o2 would be far easier. unless the firmware has shown up a general hardware fault...
I've just been e-mailed by o2 that there are no new / replacement k750i's being issued until the 20th (as I suspected in previous post). They've offered me an alternative phone (samsung, motorola etc.)
I'm going to leave them to it, order a replacement 750i and see what comes to me after the 20th - and see if there is a fix or update in between now and then, I'd prefer it as I have no clue about backing up my 750 at all.
God knows what will happen to o2's stock of 750i's on the 20th to make them all work..
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Posted: 2005-06-15 16:08:33
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They also fixed a bug relating to resizing of images. If you tried to send a camera picture by email (or MMS) it stated that it needed to resize it. 90% of the time this just hung on my handset - with the new firmware it completes every time.
Of course, i can't actually send the email/MMS (*sigh*), but at least one bug has been fixed.
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Posted: 2005-06-15 16:09:02
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On 2005-06-15 15:04:43, colinwhite7 wrote:
I emailed SE about a problem with the k750i and the HBH 660 headset. With my old T630, I just used to leave bluetooth on all the time, which meant the HBH 660 headset (which is left in the car) always worked. With the K750, if you move out of range you have to manually remake the bluetooth connection (which is a pain in the arse).
example : T630 in my jeans pocket, HBH-660 in the glove compartment - get out of car, fill up with petrol, go and pay, get back in, can still recieve and make calls on headset
example 2 : K750i in my janes pocket, HBH-660 in the glove compartment - get out of car, fill up with petrol, go and pay, lose bluetooth connection as I move out of range, get back to car, take phone out of pocket, switch off bluetooth, switch bluetooth back on (remakes connection to HBH 660), put phone back in pocket
I emailed SE about this , and they replied telling me the new firmware was coming out soon. I've upgraded it, but it hasn't solved this annoying problem
Interesting I use my K750 with a jabra bt headest and I don't have this problem. When my headset is out of range there is a small beep (from the phone) to indicated it has been disconnected. Then when I get back into range I click the answer button on my headset which helps reconnect the 2 devices in like 3-5 seconds. Sometimes they automatically connect but if not clicking the answer button on the headset does the trick.
[ edit ] - I have 05w20 and the headest had no problems with the orignial firmware R1A004. I actually haven't used my headset since I upgraded the firmware but everything else has been fine so far.
_________________
I drink because my country needs the tax
http://www.se-nse.com/[ This Message was edited by: staiano on 2005-06-15 15:37 ]
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Posted: 2005-06-15 16:34:39
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I've just called SE. They apparently confirmed that it "sounded like a problem".
They said that the update on the web was a generic one, and one which shouldn't have caused any problems - but they are 'imminently' bringing out a range of updates that are operator specific. This would be O2 tested, and therefore you could assume it might fix the problem. They said they would give me a call when it was available.
Hmm.
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Posted: 2005-06-15 16:34:43
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Hi Colin
I have the HBH-662 with the k750i. and after the upgrade my device is performing 1000 times better.
it has now solved the problem of having the headset not ringing or showing number. And as far to the loosing connection, I have had on the bluetooth all night and it has not lost the connection. but if I try to use another profile that the one assosiated with the headset fx. Sleep then the device may loose the connection. BUT BUT if the phone rings after it lost the connection then it is quick to apply the headset again and the headset rings within a second.
the same happens if I leave the car, the phone looses connection with the headset, and when I return it does not connect automatically (as you described) but as soon as the phone rings (or you make a call) the connection is up and running. But for this to happend, just leave the bluetooth on at all times.
So my conclution is = the device is working now, but the firmware needs to be ajusted a little, so that it shows connection with the device as soon as it is spotted.
maggisam
Hi maggisam
I reset my profiles and deleted the bluetooth pairing with the HBH 660. I then re-paired the two devices and it is working now.
Thanks for the input
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Posted: 2005-06-15 16:43:50
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I'm going to wait for the O2 FW version to appear and even then wait for people on here with the gprs problems to see if it has worked.
Tempted to give the SE one a try but then I'm bound to be one of the unlucky ones. My phone is working absolutely bug free so it doesn't need 'fixing'.
I'm keen to know if the new camera updates have had any impact on picture quality so for those that did the upgrade, can you maybe post two identical pictures (before upgrade and after) to show the difference, if there is any that is.
Cheers
st3v3y
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Posted: 2005-06-15 16:50:00
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I just did what colinwhite7 sugested and it worked a treat my 662 connects and even voice dial seems to work now. Now all I want is gprs working and im happy O2 incidentaly dont seem interested and refer me to SE or to the O2 shop where i got the phone. I'll wait and see if the next FW solves it
___________________________________
Hi maggisam
I reset my profiles and deleted the bluetooth pairing with the HBH 660. I then re-paired the two devices and it is working now.
Thanks for the input
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Posted: 2005-06-15 17:31:02
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After calling SE, I called O2. I'm one of their top customers (apparently - I get special customer service numbers to dial), so perhaps they spent a bit more time to debug things - I talked to them for over an hour.
The upshot was that the firmware released by SE hasn't been tested by O2 and is a generic firmware, thus they can't state that it should work (and seem happy to accept that it doesn't after going through the settings - and having me try my SIM in another phone). All they could suggest was to contact SE to ask to downgrade the handset firmware, or to return to an O2 shop and exchange it.
The problem is that the O2 stores don't have the handset any longer (it's recalled), and aren't certain when they'll get it in. As soon as they recieve the new stock they are happy to swap my handset for a replacement model, even though it will be well outside the 14-day window (after 14 days they usually send the handsets away for repair).
I think I'll sit back, keep using my handset with no GPRS/MMS/Email and wait to see what happens first - either SE call me with the O2 firmware, or O2 start selling the handsets in-store and I can swap the handset.
That's about as far as I think we can go for now folks.
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Posted: 2005-06-15 17:41:58
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Took my sim free one back today to CPW due to not having Gprs and mms anymore and got a new phone with the first FW
i'll wait now until the next fw release and read comments b4 i upgrade again.
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Posted: 2005-06-15 18:10:35
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Mines not playing ball, it keeps showing "Error in communication with the device
Make sure you have removed and reinserted the battery. Then try to start the device.
If your device shows an error message or does not start at all, click Recovery Mode
If your device behaves normally, click Start over.
If the problem persists, please contact support. "
I've tried ten times and done recovery mode.
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Posted: 2005-06-15 18:12:21
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