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< Esato Forum Index > Sony Ericsson / Sony > Software, Firmware and Drivers > K750 > R1AA008 > Hissing sound when making phone calls Bookmark topic

Quote:
On 2006-01-29 16:55:11, CyberVisitor wrote:
Instead they said it was normal "GSM noice".

If you record a call is the noice present in the recording?


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Posted: 2006-01-30 08:05:08
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Quote:
On 2006-01-29 16:55:11, CyberVisitor wrote:
I picked up my K750 this friday. As I suspected they had not fixed the noice. Instead they said it was normal "GSM noice". I was sad but yet prepared for something like that

Now I'm back to the good old T610 - selling my K750 pronto!


I didn't give up when they sent the phone back with the above note... so they sent it to another service center for express service and now it's finnished. The result? Well, a new note...

"There is a problem with the current firmware, and there is no solution at this moment."

So, SE, you admit there is a problem that you can't fix - now I want a full refund
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Posted: 2006-02-03 22:07:14
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i've got a k750, up to date firmware, never experienced it, i'd say best firmware yet.
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Posted: 2006-02-03 22:59:02
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CyberVisitor:

Thanks for not giving up and getting a confirmation about the problems with the phone.
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Posted: 2006-02-04 12:29:29
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Mine K750i also having this problem on R1AA008. Never encounter this on all my previous F/W. Hope SE come out with a new fix soon.
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Posted: 2006-02-05 05:05:51
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@cybervisitor

their reply is bs...since the same problem exists with the R1N035. I have sent my K750i too but I have also written a letter to the commercial service: they engaged to follow up my situation and to do their best to get me satisfied.
I will keep you informed

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Posted: 2006-02-05 10:43:01
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Quote:
On 2006-02-05 10:43:01, califfo1975 wrote:
@cybervisitor

their reply is bs...since the same problem exists with the R1N035. I have sent my K750i too but I have also written a letter to the commercial service: they engaged to follow up my situation and to do their best to get me satisfied.
I will keep you informed



I agree with you, the problem IS there in former firmware versions as well. People just don't know it because the sound level is much lower in those versions, hence harder to hear the background noice. I think it's a hardware problem and when SE decided to higher the volume in R1AA008 it became more evident that there is a background noice.

If it was a firmware problem ... where's the fix

My bet is that in the next firmware update SE will lower the volume again and people will think the problem is fixed, but it isn't (it's just harder to hear the noice again though). SE will go back the state of the R1N035 firmware to make people think everything is fine

And to those who wonder why SE keep giving different answers about the problem: It's always been like that. Different people know different things at SE. Most answers in this matter comes from the front desk and they know less.
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Posted: 2006-02-05 11:04:38
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I am in war with SE; i received my k750i back and the only thing they did was the upgrade of the f/w. I have requested to have my money back or to have my unit changed with the lastes h/w one.
They are incompetent!!!
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Posted: 2006-02-15 21:20:21
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@All

The annoying hissing while speaking on the phone is gone in R1BC002. Just update your firmware and the problem is solved.
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Posted: 2006-03-10 21:16:57
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w000t!

damn, that stuff took some time.
but what i know, i'm just a programmer too - some bugfixes take years
ie oracle db has bugs reported five years ago and still not fixed

ps. just updated it. i hope something else isnt broken now

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Posted: 2006-03-11 01:36:12
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