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Andy-rew Posts: 37

Thats a good response from SE.

At least they're admitting there's a problem (and that they've screwed up!) rather than just saying "your phone must be broken, take it to an SE service centre"
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Posted: 2005-06-24 20:36:45
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sapporobaby Posts: > 500

Quote:
On 2005-06-24 20:26:06, tzakiel wrote:
I knew when i upgraded the firmware that my video was going to hell, but sorry to hear there was an apparent photo quality loss too. Let's start spamming SE with mails and calls please...


And the point of annoying them after they already admitted a problem and promised a software release would be what exactly? How you lead the charge and see what they say? Can you post a copy of your email showing that you took action before Andy-rew?
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Posted: 2005-06-24 21:13:51
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vd0t Posts: 68

any news if this issue has been fixed with the newest firmware (only available via davinci atm)?
its "R1L" i believe
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Posted: 2005-06-24 22:08:34
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numb Posts: > 500

it hasnt.
new firmware R1L only fix the gprs issue.

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Posted: 2005-06-24 22:22:35
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sid_812 Posts: 42

I calld SE today because i was having problems updating the firmware on my K750i, the guy said he doesnt recommend updating it unless my phone keeps crashing, because a new firmware update release is due very soon.
He took my details and said he would call me when it is released.
So therefore i didnt bother updating the firmware cos my fone dont crash.
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Posted: 2005-06-24 23:09:25
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tzakiel Posts: 66

Quote:
On 2005-06-24 23:09:25, sid_812 wrote:
I calld SE today because i was having problems updating the firmware on my K750i, the guy said he doesnt recommend updating it unless my phone keeps crashing, because a new firmware update release is due very soon.
He took my details and said he would call me when it is released.
So therefore i didnt bother updating the firmware cos my fone dont crash.


That's good news. At least it's not months between releases... at this rate we should have a perfect phone before long.
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Posted: 2005-06-24 23:10:07
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tzakiel Posts: 66

Quote:
On 2005-06-24 20:19:16, leerichards wrote:
Had a response to my query around video bit-rate and picture size/quality....

"Thank you for contacting the Sony Ericsson Call Centre.

With regards to your enquiry, please accept our apologies for the problems you are experiencing. We are currently investigating the issues you have raised, a software update is imminent.

We will contact you when the software update is available."

I'm happy with that response. Let's see what happens..

Lee



exciting!
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Posted: 2005-06-24 23:28:41
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daisaw1219 Posts: 13

which firmware is doing this. i just ordered a k750i i hope i dont get one with the new firmware.
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Posted: 2005-06-27 04:16:48
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gr3gg0 Posts: 182

@ dais..etc

it doesn't really matter... soon you will be able to use the included USB and update the firmware...
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Posted: 2005-06-27 04:27:39
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Klorin Posts: 262

R1A is good with video, R1J is bad with video but lots of other stuff is better.
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Posted: 2005-06-27 04:40:17
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