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i'm not quitting on you guys, i'm quitting on dealing with SonyEricsson Philippines. i'm still here to provide help to those who need it, but i don't want to be associated with SonyEricsson Philippines Club (it has to be sanctioned). if you'll think of another name sans SonyEricsson Philippines, i'm all for it.
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Posted: 2002-05-21 14:37:00
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@HPuppy
Would you be attending the dampa EB? Well, in case you would, i'd like to take this matter up for discussion with the group. (Anyhow, I'd like to take this matter seriously - I'll be there anyway.)
Discuss our options, and how we could deal with this kind of non-service that loyal users are getting.
I'm sure we are not limited to just dealing with the local
office, and we could bring it eventually to someone higher in their hierarchy. I am not being too optimistic, but I believe that the org must consider the individual member's consumer rights.
Maybe we can even bring it to the attention of DTI. Pogi points Sec. Roxas who espouses consumer rights and empowerment. And bad publicity to the company, just in case it does come to that.
If a small group of loyal users, can't get any tidbit of service (not even asking for special service yet) paano pa ang nakakarami? And they'd ask you to buy from authorized dealers so you'd get the benefit of customer support and warranty! Now, that seems to be just plain BS.
@
If it's only the name, we can just rename our group as SE Users Club/Group.
SE is not their trademark, but we know that they refer to our phones.
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Posted: 2002-05-21 14:42:00
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Gowin's right. They might reconsider after a couple of days.
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Posted: 2002-05-21 14:50:00
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@jems, what do you mean? who will reconsider what?
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Posted: 2002-05-21 14:55:00
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I think there is problem with the organization itself, singapore, europeans has thìs problem too abt the cs of er. SE is now a japanese brand, n knwin japanese, they r not like that, they r customer oriented; tama ba ako pogs?; maybe we shld start complainin to SE Intl, send them email
This post was posted from a T68
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Posted: 2002-05-21 14:57:00
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Hav u guys noticed that americån product support is better? Take a look at ipaq and palm, if theres problem, they attend it right away.
This post was posted from a T68
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Posted: 2002-05-21 15:07:00
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By the way, Deejay Salvador, if ever you will have a chance to read this, you did well earlier. You listened, and listened well you did.
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Posted: 2002-05-21 15:07:00
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@arnoldc,
i mean they(SE) might consider replacing your defective unit.
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Posted: 2002-05-21 15:09:00
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@jems, it was replaced. however, the entire process and actions of the characters sucks!
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Posted: 2002-05-21 15:12:00
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ferrarista44 Posts: > 500
where's everyone?
in bed so early?
gee, iba pala nagagawa ng mga female dito sa thread na to.
parang spinach kay popeye...
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Posted: 2002-05-21 15:24:00
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