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*Jojo* Posts: > 500

Maybe just by simply replacing the KEYPADS the problem will be solved . . .
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Posted: 2007-07-13 02:06:42
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Lain Posts: 3

Yes... One more person having the same problem!

I bought the phone about 8 days ago, have been extremely carefull with it, always softly applying my thumb on the keys (I'm girl by the way)...
But yesterday I noticed a vertical scratch in the middle of key nr 3, expanding and evolving into a crack. Today key nr 6 shows the same symptoms...

Reading through this topic it seams quite obvious the blame is not the users' but Sony Ericssons!

Really a pitty, loved the design...
I'll try and exchange it tonight.
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Posted: 2007-07-13 15:20:51
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tranced Posts: > 500

@lain: welcome here!

could you post a pic of the broken keys?

though you could get your phone replaced as it is 8 days old
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Posted: 2007-07-13 15:26:53
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shaliron Posts: > 500

I'm surprised that SE even missed this fairly obvious quality fault. I'm not impressed with their quality control.

This many incidents don't occur with 'isolated' cases.
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Posted: 2007-07-13 15:29:10
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Lain Posts: 3

Hey, thanks for your prompt replies...
I'm currently backing-up the files on my S500i, getting it ready to bring back to the shop.

I'm still in doubt though... I like the design so much, and especially the 'everchanging theme' (only available on this model). Would I risk exchanging it for a new one, hoping the keys will be stronger, or is this utterly stupid... ?

Which other !reliable! models could you guys suggest to me?

Thanks



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Posted: 2007-07-13 16:26:06
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Miss UK Posts: > 500

Thats a shame just take it back to the shop

seem to have a lil trouble with the Keypads remember the
K800i with the keypads peeling too...
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Posted: 2007-07-13 16:57:07
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Jul Posts: 3

SE have recognized breakage of keys by a guarantee case, and will change them free of charge !!! =))
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Posted: 2007-07-13 21:06:48
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vegetaleb Posts: > 500

I should print this page in case I will have this problem

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Posted: 2007-07-13 21:15:14
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tranced Posts: > 500

and if you see, all the keys are braking in the same way
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Posted: 2007-07-13 21:18:05
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doQtor Posts: 7

Any news about keypad problem?
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Posted: 2007-07-17 17:27:09
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