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fullforce Posts: > 500

Good info. And no one shouldn't fiddle around with the phon because you risk voiding the warranty. Good on you that you managed to fix it though!

Yes one might wonder why they cuoldn't seal it any better. It's not like it's the firs phone or camera ever built! Hope that they will get info from SE how to fix this more properly when you leave it at the service centre!
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Posted: 2007-11-03 18:19:44
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marinedisco Posts: 68

You would really have to know what you are doing to clean it yourself. Too dangerous for me...

Well I'v had mine a few days now and no dust yet...I also keep it loose in my pocket with out anything to protect it.

I bought it from the se distributer and they said they will happily clean it if ever has any specs.

As it seems to be a newer one I am hoping they have fixed this already problem already.

I am starting to warm up to the dust cover because the shutter does not open by accident like on the k800i and w800i.



[ This Message was edited by: marinedisco on 2007-11-04 05:55 ]
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Posted: 2007-11-03 20:14:48
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DragonEye Posts: > 500

sadly se is messing up their midrange phones now and its pissing me off... can any company make a decent phone these days...sigh....


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Posted: 2007-11-04 06:43:01
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DragonEye Posts: > 500


On 2007-11-03 17:40:10, LCARS-Expert wrote:
I was annoyed by dust just piling up under the glass cover. At first I thought "easy come, easy go" but nooo.
I discovered that its just a glass circle that is sticked in the cover and its not hard to remove it. Thats what I did, removed it, cleaned (wooohhh... that was hard) and put back.
I don't reccommend you try to do that because I sure wont do that again.
When they were sticking it to the cover I wonder why didn't they seal it any better.


how did you remove it?
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Posted: 2007-11-04 23:58:02
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joemax Posts: 130

I'd had my K850 for 3 days and noticed dust under the lens cover... phoned CPW and they said bring it in to replace it no problem. Been waiting for stock for a week now so they ordered a new one for tomorrow.

Looking at the lens now - there is a huge amount of dust in there. And I keep my phone pretty clean and take good care of it (well its new )...

My K800 is well over 12 months old and has about a qtr of the dust I gained within the first 3 days of the K850's life. After 12 months I doubt I will be able to see the lens at all.

Hope the new one is better as I may well go down the iPhone route even though its locked to O2 (weak signal for them at home) and not on Orange.
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Posted: 2007-11-05 19:03:04
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SE_Mark Posts: 36

Well if so many people are having this problem I think exchanging the phone is only delaying the inevitable, and not by much if it only takes a few days to get dust in there.
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Posted: 2007-11-05 23:31:36
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joemax Posts: 130

Well we will see if CPW have a new batch and that new batch are any better. My box was very scratched too, so maybe I got given one of the first they had ??

The camera is great but I am considering living without it unless SE fix this and the software issues listed elsewhere in the forum...

Volume buttons not working for long - have to restart to get them going again
Random crashes when using camera
Soft keys very stubborn at times
Very slow GPRS

My K800 was/is very robust (dropped many times), doesn't crash, has a bit of dust after over 12 months of being in my pocket, never crashes - did I mention that already
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Posted: 2007-11-06 01:31:35
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kjao Posts: 200

i got dust...my k850 is 4 days old and i've got 5 specks SMACK in the middle of the lens.

local SE said they've never heard of this issue before...wtf??!!
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Posted: 2007-11-06 06:38:07
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amorphus Posts: 41


On 2007-11-04 23:58:02, DragonEye wrote:

On 2007-11-03 17:40:10, LCARS-Expert wrote:
I was annoyed by dust just piling up under the glass cover. At first I thought "easy come, easy go" but nooo.
I discovered that its just a glass circle that is sticked in the cover and its not hard to remove it. Thats what I did, removed it, cleaned (wooohhh... that was hard) and put back.
I don't reccommend you try to do that because I sure wont do that again.
When they were sticking it to the cover I wonder why didn't they seal it any better.


how did you remove it?



I wish to know that too. With something keen? Isn't dangerous?
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Posted: 2007-11-06 14:31:36
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indup Posts: 243


On 2007-11-06 06:38:07, kjao wrote:


local SE said they've never heard of this issue before...wtf??!!


if se have never heard of this issue,i presume they arent doing anything to fix it in the new production batches?
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Posted: 2007-11-06 15:58:13
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