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> S500i, broken keys after 4days (
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no-one else has bumped with some keypad problems yet. so let's wait. they will come alone.
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Posted: 2007-07-17 17:28:55
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Im going to by this phone but this keypad bug is a big problem
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Posted: 2007-07-17 19:40:32
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surely the issue will be fixed and then you cna get yours replaced by one of the improved keypad's if the issue arrives with yours?
if you like the phone then i would go for it....looks real nice
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Posted: 2007-07-17 19:42:11
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i really like this phone but dunno if SE will ever come out w/ a better keypad for the phone.
even if they come up w/ a new keypad, do u think they'll replace it for the users with this problem? or would they just implement the new keypad on newer s500 for buyers.
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Posted: 2007-07-17 20:14:37
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Well I've decided to get this phone and SE has recognized this problem and will replace it for you so long as there has been no physical damage done to it; i.e. u didn't drop it so it diesn't have any dings or scratches.
I haven't had that cracked key problem yet but I did buy it from a store that ensured that they themselves will exchange the phone for me (in-store warrenty) rather then sending it to SE.
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Posted: 2007-07-17 20:19:30
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ya, i think im gonna make sure that there's gonna be in-store warranty if i decide to get this phone.
now that SE recognized the problem, they better come up w/ a better solution to this.
@helldemon
how long have u had the phone for?
[ This Message was edited by: JKL on 2007-07-17 19:49 ]
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Posted: 2007-07-17 20:47:06
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Probably about a week by now? There aren't any sign's of cracking.
But the keys definitely feel flimsier/lower quality than that of my previous W900; it's much more easier to press down on them and doesn't give as much tactile feedback.
But as it stands, I don't think SE is or has done anything about it, as the SE service centre rep I talked to also mentioned about the W580 being the same phone, and that it would most likely have the same problems too.
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Posted: 2007-07-17 21:18:18
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ok my number 2 and number 8 and number 0 key have now broken and when i've contacted SE they have stated to myself that their warranty doesnt cover this as its deemed as my fault not theirs even though i dont use my phone too much like lol...
I'm off to the Citizens Advice Bureau to see what can be done as its v.v.v.stupid!
In the mean time i have bought an N76 which has a much better keypad.
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Posted: 2007-07-18 11:12:00
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The problem was not one of design, the design was pretty solid since early prototypes. Problem is with materials used in keyboard keys. You will get a free replacement, don't worry. Rest of the phone is very solid, and I haven't had any problems with wobble when open or closed. It makes quite a nice sound when opening it..
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Posted: 2007-07-18 15:58:36
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another broken keypad
http://justamp.blogspot.com/2[....]csson-s500-cracked-keypad.html
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Posted: 2007-07-18 16:11:55
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