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SilveR. Posts: > 500

better wait few weeks before get a new released phone.. after a month. I think the problem would be solved by SE
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Posted: 2007-11-08 16:46:32
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SE-Naz Posts: > 500

I have had 5 now... due to hardware problems...

The one I have now seems to be the best one... the ring on the back near the camera seems better the back...

Just software bugs...

You can change it as many times till the handset you get is fine... and the best thing the 28 days starts again....

Im with o2 an all and have done to... Hopefully my 5th handset will be fine... if not will do the same till it is... as I really do like the phone.

Cheers
ENJOY
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Posted: 2007-11-08 17:25:57
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SilveR. Posts: > 500

When I bought t K800 first off all, I did remember the key light was same over the kaypad. after 2 month I got other K800, they quality was not same at all. the later one feels much better.. light via joystick back, action pad was not same as the old one..

So I would wait month after the first ship from SE. some small changes will be happened..


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Posted: 2007-11-08 17:49:38
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kjao Posts: 200

i'm starting to find dust accumulating in the gooves that join the keypad to the phone body hmmmm....and the only way to get it out seems to be a really fine needle point...annoying!

the collection of dust buddies has grown behind my lens cover but it doesn't seem to be affecting my pictures. my local SE will not swap my phone for a new one, so i guess i'll have to wait for when the new firmware update is ready and bring my phone down to a service centre to get it updated and cleaned out.

sigh...
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Posted: 2007-11-09 02:50:36
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Ronaldeano Posts: 31

Just got off the phone to o2, getting a new handset on Monday morning

so do they literally pick up my old one and give me a new one at the same time?


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Posted: 2007-11-09 12:07:06
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Ivo NL Posts: 5




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Posted: 2007-11-09 13:11:10
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SE-Naz Posts: > 500

@Ronaldeano

When you get email confirmation... it will say either DHL or PARCEL LINE... if the later then it will be an exchange and if not then you are expected to return it to them...

When you get the other one use the same box and they give you a return sticker which is pre-paid and stick it on box and send via post office and ask for confirmation as proof.

Simple.... They should have told you which way it would be done... quite surprised they have not said...

Hope this helps
CHEERS
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Posted: 2007-11-09 13:18:11
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mongoose3800 Posts: 416

I reckon that dust is getting in through the back cover and not the glass. Otherwise you'd see dust on more than the lens/shutter opening. Really bad form SE. Surely they would have picked this up in pilot phase.
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Posted: 2007-11-09 13:26:51
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Ronaldeano Posts: 31


On 2007-11-09 13:18:11, SE-Naz wrote:
@Ronaldeano

When you get email confirmation... it will say either DHL or PARCEL LINE... if the later then it will be an exchange and if not then you are expected to return it to them...

When you get the other one use the same box and they give you a return sticker which is pre-paid and stick it on box and send via post office and ask for confirmation as proof.

Simple.... They should have told you which way it would be done... quite surprised they have not said...

Hope this helps
CHEERS


Just phoned o2 to confirm and yes, its definitely an exchange so would I still need to put the return number on the box?

sorry, is the first time i've done this and don't want to mess it up, lol
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Posted: 2007-11-09 14:39:22
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SE-Naz Posts: > 500

No problem... Print the email they send you with the return number and give it together with the fault phone... and the driver you give you the replacement.

Hope the replacement works out better for you...

Cheers
ENJOY
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Posted: 2007-11-09 14:44:39
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