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Hi,

I've ordered mine off a website so i have to stay on the high cost tarrif for 4 months but the p800 was practically free, i'm wondering if i can change down to that tarrif even if there is no mention of it on the website i'm buying from?

please let me know,

thanks,

Daz.
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Posted: 2003-03-06 16:49:00
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Quote:
On 2003-03-06 16:49, dazbradbury wrote:
Hi,

I've ordered mine off a website so i have to stay on the high cost tarrif for 4 months but the p800 was practically free, i'm wondering if i can change down to that tarrif even if there is no mention of it on the website i'm buying from?

please let me know,

thanks,

Daz.
I think you will find something in their small print that if you do they will charge you the difference between the price you paid and the price you would have paid for the phone on a lower tarrif
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Posted: 2003-03-06 16:53:00
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Yeh i think they charge £100 + VAT, well thats what it says, but i'm talking about after the 4 months.... although if they do only charge £100 then i might change down straight away as i'm going on £50/month. I'm just asking because when changing tarrif do you go through orange? in which case i will be able to go onto this HSD tarrif, or do i have to go with the online retailer? i'm asking this becuase this tarrif isn't written on the site, well i cant see it anyway..
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Posted: 2003-03-06 16:55:00
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Ok, i just rang up orange customer care or sales, one of their numbers anyway, the woman told me that if i bought a p800 from an orange store then they wouldn't let me change down for three months, i said i'm pretty sure you can but she said that the shop wouldn't get the commision and they tie you in to the 3 months. So what orange store did you get it from? i asked if it varied between stores but she said it was the same nationwide, i dont wanna go out and get this and then realise i cant change down. Did you confirm with the shop that you were going to change down?
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Posted: 2003-03-06 17:27:00
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You can switch to any tariff, just call orange on 150 and press 6 to speak to a customer service rep. Say that you want to swap to the Data tarrif, and they'll put you through to the data team. (You can call them directly on 156.)

Any third party dealer is very likely to clawback the difference in comission that they get from Orange because you switched before your first four months are up.

When I got my P800, I spoke to a guy in my local orange shop. He stated that the orange shops don't clawback. "What you do with it, when you get out of the door is up to you". He said the cheapest way to get one would be to signup for a high tariff, and then switch down to a low tariff the following day (It'll kick in after the first month). The contract I signed hasn't got any small print stating that I cant swap within four month, and the orange shop magazine that the guy gave me also has no four month clause in it.

So, the next day, I called Orange and swapped down my tariff. No problems at all. I guess the real proof of the pudding will be whether I get a letter from them saying I shouldn't have switched down - but I seriously doubt that I will.

Andy

[ This Message was edited by: ephebe on 2003-03-06 16:37 ]
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Posted: 2003-03-06 17:30:00
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right, exactly, so it isn't a cheaper option.

Edit :

oh, so it is cheaper! but you reccommend that i check with the shop? in which case i will do. thanks for the info,

Daz.

[ This Message was edited by: dazbradbury on 2003-03-06 16:43 ]
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Posted: 2003-03-06 17:37:00
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can i just point out the orange p800 has a BIG HUGE UGLY ORANGE SQUARE on it!
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Posted: 2003-03-06 17:49:00
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yeh but aren't the covers cheap? and they will put the on at a service centre? or at least you can get them there...
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Posted: 2003-03-06 17:54:00
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yeah but its an extra cost and hassle
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Posted: 2003-03-06 17:57:00
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well, it may be. It could work out to:
199 + 55 + (11 x 10) = 364

or possibly worst case:
199 + (55 x 4) + (8 x 10) = 499

which is as much as I was expecting to pay from the eShop.

I've been assured that the orange shop won't clawback. Zoidy seems convinced that they will
I'm convinced most (if not all) other retailers will clawback the difference. I ordered my 7650 from OneStopPhoneShop, and they stress the importance of not switching tarrifs. They record the phone call, and ask you to state that you agree with their terms, one of which is that the handset price is dictated by the tarrif you choose, and you must not change the tariff for at least four months, otherwise you'll have to pay a penalty.

Sorry about the edit before, I though I'd better flesh out what I meant, but you replied before I finished posting !

Andy
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Posted: 2003-03-06 18:19:00
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