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vax-vanson Posts: 25


On 2008-06-28 07:16:18, LaserNA wrote:
Have encountered a problem trying to update my K850i on SEUS.

Current FW is APAC-ANZ R1EA031.

SEUS recognizes the phone and downloads the new firmware, APAC-ANZ R1FA035. It begins to upload the FW to the phone but after staying on 0% for a few moments an error message appears: "Error: Update failure", and requests that I disconnect the phone and start again.

I have tried doing a master reset and updating, and even tried the update using a different USB cable. No success!

The last FW update I did to R1EA031 several months ago was problem free.

Anyone have any suggestions? Any help would be appreciated!


Same with mine on Adriatic R1EA031 FW.
I've tried different PC Windows XP SP2 - nothing! "Error: Update failure"
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Posted: 2008-06-28 16:23:21
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LaserNA Posts: 9


On 2008-06-28 16:23:21, vax-vanson wrote:

On 2008-06-28 07:16:18, LaserNA wrote:
Have encountered a problem trying to update my K850i on SEUS.

Current FW is APAC-ANZ R1EA031.

SEUS recognizes the phone and downloads the new firmware, APAC-ANZ R1FA035. It begins to upload the FW to the phone but after staying on 0% for a few moments an error message appears: "Error: Update failure", and requests that I disconnect the phone and start again.

I have tried doing a master reset and updating, and even tried the update using a different USB cable. No success!

The last FW update I did to R1EA031 several months ago was problem free.

Anyone have any suggestions? Any help would be appreciated!


Same with mine on Adriatic R1EA031 FW.
I've tried different PC Windows XP SP2 - nothing! "Error: Update failure"


Did your phone come loaded with the R!EA031 or did you upgrade from an older FW?

[ This Message was edited by: LaserNA on 2008-06-28 17:46 ]
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Posted: 2008-06-28 18:46:08
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mrwoll Posts: 173

I updated firmware to R1FA035 using Davinci. I backed up my contacts, messages and data using MyPhoneExplorer. The contacts restored correctly but I now get an error when restoring the messages that there arent enough slots (?). I have restored a backup with a similar number of messages and never experienced this problem.

I have tried master reset but to no avail. Anyone got any ideas or experienced this problem?
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Posted: 2008-06-28 20:13:32
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vax-vanson Posts: 25

2 LaserNA .
upgraded from older FW to R1EA031 w/o any problem.
May be its checksum fault because we missed R1DA037 (or what whas the exact name of previous FW) - just guessing
OTA doesnt work neither - saying smthg like "You have latest software version installed".


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Posted: 2008-06-28 20:23:39
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spine6 Posts: 453

hello guys, my friend is having a problem with his k850i. yesterday we decided to update his phone because he has the 1st firmware which is lagging with it ui, he has R1C and its from china and its sim free. We check SUES but it said we have the latest firmware. R1C is the latest firmware for china k850i?? until now no updates?? or i should used XS++ to convert it to a european version??
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Posted: 2008-06-28 20:52:24
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calypso1595 Posts: 57

Mine is the china firmware and i have r1f.
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Posted: 2008-06-29 01:42:41
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LaserNA Posts: 9


On 2008-06-28 20:23:39, vax-vanson wrote:
2 LaserNA .
upgraded from older FW to R1EA031 w/o any problem.
May be its checksum fault because we missed R1DA037 (or what whas the exact name of previous FW) - just guessing
OTA doesnt work neither - saying smthg like "You have latest software version installed".



vax-vanson,
The FW should always update from any previous version. Anyway, I had tried to update to R1EA037 when it first appeared and had the same problem we are both experiencing now. Thought it might be a problem with that particular FW version.

My OTA says the same thing: "Your phone already...."

Still looking for a solution!!!
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Posted: 2008-06-29 06:14:31
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calypso1595 Posts: 57

Could it be a cda issue? There were some posts about it a few pages back.
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Posted: 2008-06-29 08:16:02
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Supa_Fly Posts: > 500

Ok, has anyone that have upgraded to R1F have something picular happen around 9days after upgrade?

My MMS just decided to fail!!

* Checked friends on provider in same area code ... their ok. Different phones.
* Checked Customer service, nothing wrong with billing account.
* Checked network support teir 2 - nothing wrong on billing, switch or SIM/IMSI profile. I specifically asked NOT to purge pending msgs ... I still have another 48hrs to receive.

- So I purged my MMS from my phone. NOW after some 20 times trying today ... Support site is NOT sending MMS push settings to my phone. (not MMS, not WAP, not Internet)!!! WHAT the FRAK!
- Oddly the phone can pickup these settings thru the config wizard.
- I've also tried the W580i, and K790i settings as THOSE TOO are carried by my provider.
- checked 2 forums nothing wrong on providers end, nobody with debranded K850i having these issues ... I'm going INSANE!

* This for me is a no brainer that I've fixed HUNDREDS of times for others! THIS IS why its driving me UP THE WALL!
* I'm down to two things. Either my wife didn't want to me to see my buddies bachelor party pics sent to my phone and made a call into favors at Rogers to have network guys pull the plug OR its my SIM gone BUST!
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Posted: 2008-06-29 08:28:09
Edit : Quote

sniper_supra Posts: 266


On 2008-06-29 08:28:09, Prom1 wrote:
Ok, has anyone that have upgraded to R1F have something picular happen around 9days after upgrade?

My MMS just decided to fail!!

* Checked friends on provider in same area code ... their ok. Different phones.
* Checked Customer service, nothing wrong with billing account.
* Checked network support teir 2 - nothing wrong on billing, switch or SIM/IMSI profile. I specifically asked NOT to purge pending msgs ... I still have another 48hrs to receive.

- So I purged my MMS from my phone. NOW after some 20 times trying today ... Support site is NOT sending MMS push settings to my phone. (not MMS, not WAP, not Internet)!!! WHAT the FRAK!
- Oddly the phone can pickup these settings thru the config wizard.
- I've also tried the W580i, and K790i settings as THOSE TOO are carried by my provider.
- checked 2 forums nothing wrong on providers end, nobody with debranded K850i having these issues ... I'm going INSANE!

* This for me is a no brainer that I've fixed HUNDREDS of times for others! THIS IS why its driving me UP THE WALL!
* I'm down to two things. Either my wife didn't want to me to see my buddies bachelor party pics sent to my phone and made a call into favors at Rogers to have network guys pull the plug OR its my SIM gone BUST!



I used to have a problem that has the same effect before. My phone doesn't accept any MMS settings nor Internet settings. there's just this blank space under internet and mms settings.

That is when i reflashed my phone via SE center, free of charge.
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Posted: 2008-06-29 08:34:18
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