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dd2010 Posts: 34

so how can you know that the phone has been unbranded before??
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Posted: 2004-04-16 17:06:17
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gilfr Posts: 22

Hello,

I have the same problem like other with the new firmware.
I did a backup before to do the update, and aftet the restore, all my contacts have been deleted.

If i restore with an older backup, the contacts are here but there are older, i made a lot of new between the 2 backup.

I post an email to SE support, they answer me to bring my P900 in a SupportCenter but there are no center in my town and i have to drive 500 km to the first.

Do you experiement such problem ?
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Posted: 2004-04-16 19:19:30
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BigFeat Posts: > 500

@gilfr

I think the short and simple answer would be that your backup was corrupted. One thing you might want to try to do is to reset (hard) your phone and perform the restore again. Part of the corruption might have likely been during the data transmission process of the restore. The reason I say this is that the backup suite is suppose to detect failed transmission and therefore reject the entire task and warn you of this.


@dd2010

I'm glad you brought that up. I was thinking along the same lines a couple weeks ago. Several owners have reflashed their phones at a service point and even removed the branding logo. With that said, I'm sure a lot of scammers could try to sell their phones at this point and report that it was never a carrier modified phone. One of the marketed selling points for the P900 was the ability to flash firmware at a user level. However, I do remember a few years ago that there were some interfaces that could check IMEA #s against a database. I think I did this when I first picked up the T68. I'm not sure how extensive the database was, but I know it could track the carrier that was identified for a particular phone. Your best bet might be to go to a carrier (more likely ones) and ask them to run the #s and verify whether they belong to them. SE customer service would not have that information or the logistics to do it. Just some thoughts.
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Posted: 2004-04-16 19:37:21
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gilfr Posts: 22

And another point is strange :

since i get the new firmware and my contacts are gone after restore, the bluetooth headset fonction does't work anymore even after new paring process.
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Posted: 2004-04-19 12:45:18
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dumbteminal Posts: 163

Has anyone tried re-branding the phone and then trying the update?

I haven't seen the 2 mentioned together but i get "error in communication with the device" followed by the not supported message.

Yes, it's an unbranded orange handset which was legitimately done at an SE service center - if you ask me it makes it a bit of a lemon :|

DT
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Posted: 2004-05-08 15:23:03
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Jah Posts: > 500

dumbteminal

I unbranded my Orange P900 and managed to upgrade the firmware previously but have not been able to upgrade for the latest version - SE now use IMEI rather than CDA number to identify the phone.
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Posted: 2004-05-08 16:22:17
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dumbteminal Posts: 163

yup same here - previous updates worked fine but not this one!

Why on earth would they change the procedure when they are letting their own service centres do unbranding? I just don't see why they can't just let people update as it would solve a lot of service centre calls with people having problems with the bugs and BT stack issues with previous versions!

DT

[ This Message was edited by: dumbteminal on 2004-05-13 19:40 ]
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Posted: 2004-05-13 20:38:40
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reuten Posts: 69

New update avalible at SE update service, but I can't see any release notes! I've sent them an e-mail about that. Do anyone know about this?
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Posted: 2004-05-14 08:57:05
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masseur Posts: > 500

please continue discussion about R5B02 in the new thread

New Firmware R5B02
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Posted: 2004-05-14 09:11:52
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oferlaor Posts: 280

Their own service points are NOT doing unbranding, it might have been a local initiative by an employee, it's certainly not the standard.

Unbranding is not legal, and if they are indeed testing by IMEI, it's going to be very difficult to break.

One thing I did notice is that the firmware files they are downloading are located on the PC (i.e., not erased when finished), so theoretically somone could get them into the phone and "unbrand" that way...
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Posted: 2004-05-14 09:32:27
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