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adrusa Posts: 10

So, what is wrong with GLO? Complacence, biting more than it can chew (Ghana anyone?), what?

The customer care services is a major scandal. I have been unable to get the customer care for months now. In fact I ditched my immediate past glo line because of Customer care issue. I needed to get internet on the line, but I was told (at a GLO office!!!) that I have to call CC first to provision my phone and that task proved impossible, so I threw away the line. I'm about to throw away the current one once I exhaust the credit on it.

So long GLO, we once loved you!
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Posted: 2008-10-31 11:19:12
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uchrik Posts: 3

Glo is probably in the middle of a deep sleep.I just hope it wont be too late when they wake.

This message was posted from a G1600
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Posted: 2008-10-31 15:06:58
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brym! Posts: 75

AND watch out, Glo is always reluctant to honour the terms of their promo. I had to drag them to NCC recently.

[ This Message was edited by: brym! on 2008-10-31 15:40 ]
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Posted: 2008-10-31 16:35:07
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OluYom Posts: > 500

Quote:
On 2008-10-31 16:35:07, brym! wrote:
AND watch out, Glo is always reluctant to honour the terms of their promo. I had to drag them to NCC recently.

Really. What happened?
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Posted: 2008-10-31 20:41:00
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adrusa Posts: 10


On 2008-10-31 16:35:07, brym! wrote:
AND watch out, Glo is always reluctant to honour the terms of their promo. I had to drag them to NCC recently.

[ This Message was edited by: brym! on 2008-10-31 15:40 ]


Tell us what happened!

[ This Message was edited by: adrusa on 2008-10-31 20:44 ]
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Posted: 2008-10-31 21:43:37
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brym! Posts: 75

Sorry guys, can't say more as issue is still pending with NCC. Full gist after I receive my last outstanding payment from them.
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Posted: 2008-11-01 00:02:50
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uchrik Posts: 3

It seems Etisalat is not keen at makng a good 1st impression.Their network signal disappeared from my area since yestday
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Posted: 2008-11-01 00:08:00
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OluYom Posts: > 500

I'm one ahead of you, uchrik: Etisalat does not have network coverage in my area at all. Even at my office, the signal comes and goes like the ocean tide. Their EDGE service gave me what I experienced last on MTN and Vmobile dial-up about four years ago. Even Esato mobile wouldn't load on it. A friend tried out a voice call from his Etisalat line, and the voice quality was choppy with some interference.

Talk about first impressions, ey?
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Posted: 2008-11-01 01:27:00
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ambyzown Posts: 231


On 2008-10-31 15:06:58, uchrik wrote:

This message was posted from a G1600


Uchrik which phone is this? never heard of a G1600

One of the major problems with Glo and Zain is that they got complacent and lost a lot of their key staff to Visafone and Etisalat who are the highest paying Telecoms companies now. These key staff are probably the innovative ones who had been responsible for smart ideas in the past, and probably for the present innovative ideas we've seen in Etisalat and Visafone lately.
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Posted: 2008-11-01 07:39:12
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adrusa Posts: 10

what are the gprs/mms settings for etisalat?
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Posted: 2008-11-01 11:51:02
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